Administrator Guide

2. If a Storage Center is selected from the drop-down list in Unisphere Central, click (Home).
The Unisphere Central Home page is displayed.
3. Click Data Collector.
The Data Collector view is displayed.
4. Click the Monitoring tab, and then click the Support subtab.
5. Click Gather Support Data.
The Gather Support Data dialog box opens.
6. Choose the time period of the data to send by selecting the start time and end time.
7. To send the configuration and log data to technical support for evaluation, select Send to SupportAssist.
8. To save configuration and log data to the Data Collector, select Download to file system.
9. Click OK.
• If you selected Send to SupportAssist, the data is gathered and sent to a SupportAssist server.
• If you selected Download to file system, the support data is saved as a compressed file to the following location on the Data
Collector server: C:\Program Files\Dell EMC\Storage Manager\msaservice\node\package\node_modules
\dsm-ui-plugin\DsmSupportDump.
Configuring Virtual Appliance Settings
Use the Virtual Appliance tab to configure network, proxy server, and time settings for a Virtual Appliance.
Configure Network Settings for a Virtual Appliance
Use the Network Configuration dialog box to configure network settings and enable or disable SSH on the Virtual Appliance.
Steps
1.
If a Storage Center is selected from the drop-down list in Unisphere Central, click (Home).
The Unisphere Central Home page is displayed.
2. Click Data Collector.
The Data Collector view is displayed.
3. Click the Virtual Appliance tab, and then click the Network subtab.
4. Click Edit.
The Network Configuration dialog box opens.
5. In the Hostname field, type the host name of the Virtual Appliance.
6. In the Domain field, type the domain name of the Virtual Appliance.
7. To enable the Secure Shell (SSH), select the Enable SSH checkbox.
8. Select the network configuration type from the Configuration drop-down menu.
• DHCP - Dynamic IP address
• Static - Static IP address
9. If the network configuration is set to Static:
a) Type the IP address of one or more Domain Name System (DNS) servers in the DNS field.
NOTE: Separate multiple IP addresses using commas.
b) To configure IPv4 network settings, select the IPv4 radio button, and type the IP Address, netmask, and gateway in the
associated fields.
To configure IPv6 network settings, select the IPv6 radio button, and type the IP Address, gateway, and prefix length in the
associated fields.
10. Click OK.
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Data Collector Management