Administrator Guide
Reset a Controller to Factory Default
Reset a controller to apply the factory default settings, erase all data stored on the controller, and erase all data on the drives.
Prerequisites
• The Storage Center must be an SCv2000 or SCv3000 series controllers.
• The controller must be running Storage Center version 6.7 or later.
About this task
CAUTION: Resetting the controller to factory defaults erases all information on the controller and all data on the drives.
Steps
1 If the Storage Manager Client is connected to a Data Collector, select a Storage Center from the Storage view.
2 In the right pane, click Actions→ System→ Reset to Factory Defaults.
The Reset Storage Center to Factory Defaults dialog box opens.
3 In the Factory Reset Token eld, type the text above the Factory Reset Token eld exactly as it appears in the dialog box.
4 In the Storage Center Administrator Username eld type the username of a Storage Center user with administrator-level privileges.
5 In the Storage Center Administrator Password eld type the password of a Storage Center user with administrator-level privileges.
6 To restart the controller after the reset, select Power on the Storage Center after resetting to factory defaults.
7 Click OK.
The Storage Center resets to the factory default settings.
Managing Field Replaceable Units (FRU)
The FRU Manager maintains the status of FRUs and issues action tickets when a unit needs to be replaced. Storage Manager displays FRU
tickets that contain specic information on each FRU, and provides the ability to close tickets.
NOTE
: The FRU Manager is not supported on SC8000 or CT-SC040 series storage systems.
Managing FRU Tickets
Storage Manager can display information on FRU tickets, and can also close FRU tickets.
NOTE
: If FRUs and FRU Manager are not enabled, Storage Manager does not display options or tickets.
View a FRU Ticket
To view the status of a replacement Field Replacement Unit (FRU) view the FRU ticket from the Alerts tab.
1 If the Storage Manager Client is connected to a Data Collector, select a Storage Center from the Storage view.
2 Click the Alerts tab.
3 Select a FRU ticket.
4 Click View FRU Ticket.
The FRU Ticket Information dialog opens.
5 Click OK.
Storage Center Maintenance
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