Administrator Guide
b Click OK.
Troubleshoot Directory Service Discovery
The Data Collector attempts to automatically discover the closest directory service based on the network environment conguration.
Discovered settings are written to a text le for troubleshooting purposes. If discovery fails, conrm that the text le contains values that
are correct for the network environment.
1 On the server that hosts the Data Collector, use a text editor to open the le C:\Program Files (x86)\Compellent Technologies
\Compellent Enterprise Manager\msaservice\directory_settings.txt.
2 Conrm that the values listed in the directory_settings.txt le match the network environment.
3 If the le contains incorrect values, make conguration changes to correct the issue.
a Conrm that the server that hosts the Data Collector is joined to the correct Domain.
b Make sure that DNS SRV records are correctly congured.
c Use Data Collector to discover the directory service again.
4 If the previous step did not correct the issue, select the Enable Manual Conguration checkbox and manually congure directory
service settings. If necessary, contact technical support for assistance.
Scan for Domains in Local and Trusted Forests
If domains are added or removed from the local forest, or if two-way forest trusts between the local forest and one or more remote forests
are added or removed, use the
Data Collector to scan for domains.
Prerequisite
The Data Collector must be congured to authenticate users with an Active Directory directory service and Kerberos.
NOTE
: Authentication attempts for Active Directory users may fail while a rescan operation is in progress.
Steps
1 Connect to the Data Collector.
a Open a web browser.
b Type the address of the Data Collector in the web browser using the following format:
https://data_collector_host_name_or_IP_address:3033/
c Press Enter.
The Storage Manager login page is displayed.
d Type the user name and password of a Data Collector user with Administrator privileges in the User Name and Password eld.
e Click Log In.
2
If a Storage Center is selected from the drop-down list, click (Home) in the left navigation pane.
3 Click Data Collector.
The Data Collector view is displayed.
4 Click the Environment tab and then select the Directory Service subtab.
5 Click Rescan. A message appears to inform you that scanning succeeded or failed.
6 Click OK.
Related link
Troubleshoot Directory Service Discovery
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Storage Manager User Management