Setup Guide

Installing an Update

This section of the Software Update Guide provides instructions for installing Storage Center update

packages and performing the tasks required to finalize the update process. The Storage Center update

process runs without intervention. When the software update finishes, some final tasks are required to

complete the update.

Prepare for the Update

Before installing update components to the Storage Center, follow these procedures to prepare the

Storage Center for the update.

1. Enable Dell SupportAssist and use it to send diagnostic data to Dell Technical Support Services.

2. Contact Dell Technical Support Services to get a preupdate system check.

3. Back up the system. Verify that backups are up-to-date and replications are synchronized.

4. Validate the update components before installing an update.

NOTE: When updating both the Enterprise Manager software and the Storage Center operating

system, update Enterprise Manager before updating Storage Center.

Send Data Using SupportAssist

Use Dell SupportAssist to send diagnostic data about Storage Center to Dell Technical Support Services.

NOTE: Dell SupportAssist must be enabled to use the SupportAssist wizard. For instructions, see the

Dell Storage Center System Manager Administrator’s Guide.

1. From the Storage Management menu, select System→ SupportAssist→ SupportAssist. The

SupportAssist wizard starts.

2. Click Send SupportAssist Data Now. The SupportAssist In Progress dialog box appears.

3. When the dialog box displays the message SupportAssist Started, click OK.

4. When the system reports success for all SupportAssist transfers, click Close to exit the SupportAssist

wizard.

Validate Components

Validate the update components before installing an update.

1. From the Storage Management menu, select System→ Update→ Update Ready to Install – Install

Now.

2. Click Validate Components. If Storage Center detects a problem when validating update

components, the Validate Components page displays a summary of validation problems. To re-

validate an update package, when validation results are displayed, click Revalidate Components.

Installing an Update