Administrator Guide

Create a User........................................................................................................................................................... 228
Congure or Modify the Email Address of a User............................................................................................... 229
Change the Privileges Assigned to a User............................................................................................................229
Change the Preferred Language for a Unisphere Central User.........................................................................230
Force the User to Change the Password............................................................................................................. 230
Change the Password for a User...........................................................................................................................230
Set Storage Center Mappings for a Reporter User..............................................................................................231
Delete a User.............................................................................................................................................................231
Delete a Storage Center Mapping for a User........................................................................................................231
Unlock a Local User Account................................................................................................................................. 232
Managing Local User Password Requirements..........................................................................................................232
Congure Local Unisphere Central User Password Requirements....................................................................232
Apply Password Requirements to Storage Center Users................................................................................... 232
Reset Password Aging Clock..................................................................................................................................233
Require Users to Change Passwords.................................................................................................................... 233
Managing User Settings with Unisphere.................................................................................................................... 234
Change User Password...........................................................................................................................................234
Congure Email Settings.........................................................................................................................................234
Congure Client Options.........................................................................................................................................234
12 SupportAssist Management......................................................................................................................237
Data Types that Can Be Sent Using SupportAssist...................................................................................................237
Congure SupportAssist Settings for the Data Collector.........................................................................................237
Congure SupportAssist Settings for a Single Storage Center............................................................................... 238
Manually Sending Diagnostic Data Using SupportAssist..........................................................................................238
Manually Send Diagnostic Data for Multiple Storage Centers........................................................................... 238
Send Diagnostic Data for a Single Storage Center .............................................................................................239
Save SupportAssist Data to a File......................................................................................................................... 239
Saving SupportAssist Data to a USB Flash Drive .....................................................................................................240
USB Flash Drive Requirements.............................................................................................................................. 240
Prepare the USB Flash Drive..................................................................................................................................240
Save SupportAssist Data to the USB Flash Drive............................................................................................... 240
Troubleshooting SupportAssist USB Issues.......................................................................................................... 241
Managing SupportAssist Settings................................................................................................................................ 241
Edit SupportAssist Contact Information................................................................................................................241
Congure SupportAssist to Automatically Download Updates..........................................................................242
Congure a Proxy Server for SupportAssist........................................................................................................ 242
CloudIQ........................................................................................................................................................................... 242
Controlling Data Sent to CloudIQ...........................................................................................................................243
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