Administrator Guide

5. In the Local Support Access panel, click Modify Local Support Access Settings. The Modify Local Support Access Settings
dialog box opens.
6. Enable or disable SupportAssist:
• To enable SupportAssist, select the Support Account (“support”) checkbox.
• To disable SupportAssist, clear the Support Account (“support”) checkbox.
7. Click OK.
Change the Support Account Password
Change the support account password to a new, strong password after each troubleshooting session is concluded.
Steps
1. In the Storage view, select a FluidFS cluster.
2. Click the File System tab.
3. In the File System view, select Cluster Maintenance.
4. Click the Support tab.
5. In the Local Support Access panel, click Change Local Support Access Password. The Change Local Support Access
Password dialog box opens.
6. In the Password field, type a password. The password must be between 8 and 14 characters long and contain three of the following
elements: a lowercase character, an uppercase character, a digit, or a special character (such as +, ?, or ∗).
7. In the Confirm Password field, retype the password.
8. Click OK.
Enable or Disable SupportAssist
You can enable Storage Client to send the FluidFS cluster diagnostics using SupportAssist.
Steps
1. In the Storage view, select a FluidFS cluster.
2. Click the File System tab.
3. In the File System view, select Cluster Maintenance.
4. Click the Support tab.
5. In the SupportAssist panel, click Modify SupportAssist Settings. The Modify SupportAssist Settings dialog box opens.
6. Enable or disable SupportAssist:
• To enable SupportAssist, select the SupportAssist Enabled checkbox.
• To disable SupportAssist, clear the SupportAssist Enabled checkbox.
7. Click OK.
CLI Account
The cli account is used with an administrator account to access the command-line interface of the FluidFS cluster.
Default Local User and Local Group Accounts
The FluidFS cluster has the following built-in local user and local group accounts, each of which serves a particular purpose.
Account Type
Account Name Purpose
Local User Administrator Account used for FluidFS cluster management
Local User nobody Account used for guest users
Local Group Administrators
• Accommodates the Administrator account, and all other (local and
remote) administrator users
• BUILTIN domain group fully compatible with the Windows Administrators
group
FluidFS Administration 353