Administrator Guide
Table Of Contents
- Replay Manager Version 8.0 Administrator’s Guide
- About this Guide
- Overview
- Installing Replay Manager Components
- Licensing for Replay Manager
- Install Replay Manager Service for Windows
- Installing Replay Manager Service for VMware
- Install Replay Manager Management Tools
- Install Replay Manager Service for Windows on Windows Server Core
- Installing and Configuring the Verification Service for Exchange
- Using Replay Manager Service on Clustered Servers
- Configure an HTTP Proxy Service
- Getting Started
- Backing Up and Restoring Data
- Using the Replay Manager Explorer
- Understanding Backup Types
- Summary of Backup Set Actions
- Summary of Backup Set Options
- Creating and Running Backups
- Managing Existing Backup Sets
- Managing Restore Points and Restoring Data
- Restoring Data
- Display Restore Points for a Component
- Restore Data to its Original Location
- Restore SQL Server Components without Recovering the Database
- Rename and Restore SQL Server Components Stored on a Volume
- Rename and Restore SQL Server Components Stored on an SMB File Share
- Expose a Restore Point (Windows Extensions Only)
- Expose a Restore Point (VMware Extensions Only)
- Expose a Restore Point Stored on an SMB File Share
- Resync a Restore Point (Windows Extensions Only)
- Make an Exposed Restore Point Writable (Windows Extensions Only)
- Unmanage an Exposed Restore Point (VMware Extensions Only)
- Unexpose an Exposed Restore Point
- Add a Note to a Restore Point
- Edit a Note for a Restore Point
- Unimport a Restore Point
- Delete a Restore Point
- Prevent a Restore Point from Expiring (Force Keep)
- Allow a Restore Point to be Automatically Expired (Allow Auto-Deletion)
- Transport a Restore Point
- Advanced Recovery Scenarios for SQL Server
- Locating Replays on a Storage Center
- Working with Backup Set Jobs
- Viewing Backup Job Reports
- Replay Manager Best Practices
- Using Replay Manager Cmdlets
- Troubleshooting
Problem Solution
Scheduled backup did not
happen after volume was
failed over
Confirm that the Replay Manager Service is installed on the owner node, and that the Replay
Manager Service is running as a user with proper privileges.
For more information:
Replay Manager Service for Windows
Failed or missing VSS Writers Restart the correct service for the missing VSS Writer. To view the current VSS Writers, open
an elevated command prompt and run vssadmin list writers. These services might
require an outage:
● For Exchange Server: restart Microsoft Exchange Information Store (MSExchangeIS)
● For Hyper-V: restart Hyper-V Virtual Machine Management (vmms)
● For SQL Server: restart SQL Server VSS Writer (SQLWriter)
Dell Storage folder appears
empty on Windows Server
2016
After installation of Replay Manager on Windows 2016, a Dell Storage folder is added to the
list of Windows Apps. However, the folder might be empty, even though it should include
all installed Replay Manager components. The installed Replay Manager components will be
shown in the Recently Added Apps list and can selected from there.
There is no user workaround for this issue. Within one to two days, the Replay Manager
components should be included in the Dell Storage folder.
Collecting Replay Manager Log Files
If requesting assistance from Dell Support, you might be asked to collect and send Replay Manager log files.
1. Create the directory C:\Work\Temp on the server where the RMS service is installed.
Three RMS debug log files that are generated when the directory C:\Work\Temp is present:
● ReplayManagerProvider.log—Debug log for the RMS VSS Provider
● ReplayManagerService.log—Debug log for the RMS Service
● ReplayManagerExplorer.log—Debug log for the RMS Explorer
2. After completing troubleshooting with Dell Support, delete the directory to stop RMS debug logging.
When troubleshooting Replay Manager problems, in addition to RMS log files you can also consult the Windows system logs for
VSS type failures.
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Troubleshooting