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Table of contents
3 Dell EMC SC Series: Software Release, Support Policy, and End-of-Life Matrix | 4688-SC-WP
Table of contents
Revisions............................................................................................................................................................................. 2
Acknowledgments ............................................................................................................................................................... 2
Table of contents ................................................................................................................................................................ 3
1 Support guidelines ........................................................................................................................................................ 4
1.1 Requirements for software support .................................................................................................................... 4
1.2 Offering of maintenance agreements ................................................................................................................. 4
1.3 Warranty offering - hardware and software ........................................................................................................ 4
2 Firmware release guidelines ........................................................................................................................................ 5
2.1 Definition of terms ............................................................................................................................................... 5
2.1.1 Definition of release lines ................................................................................................................................... 6
2.2 Supported firmware releases .............................................................................................................................. 6
2.2.1 Storage Center Operating System (SCOS) ........................................................................................................ 6
2.2.2 Dell Storage Manager (DSM) ............................................................................................................................. 6
2.2.3 Replay Manager ................................................................................................................................................. 7
2.2.4 Storage integrations ........................................................................................................................................... 7
2.3 Perpetual Software Licensing ............................................................................................................................. 7
2.4 Product Documentation ...................................................................................................................................... 7
2.5 Timing of implementation ................................................................................................................................... 7
3 Software end-of-support-life matrix .............................................................................................................................. 8
3.1 Storage Center Operating System (SCOS) ........................................................................................................ 8
3.2 Dell Storage Manager ......................................................................................................................................... 9
3.3 Replay Manager ............................................................................................................................................... 10
4 End-of-life matrix ........................................................................................................................................................ 11
4.1 Controllers ........................................................................................................................................................ 11
4.2 Enclosures ........................................................................................................................................................ 11
4.3 NAS .................................................................................................................................................................. 12
A Technical support and resources ............................................................................................................................... 13