Manual

298 Troubleshooting
• Multiple power strips connected to the same electrical outlet
Printer Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions shipped with your computer. For additional safety best
practices information, see the Regulatory Compliance Homepage at
www.dell.com/regulatory_compliance.
NOTE: If you need technical assistance for your printer, contact the printer’s
manufacturer.
C
HECK THE PRINTER DOCUMENTATION — See the printer documentation for setup
and troubleshooting information.
E
NSURE THAT THE PRINTER IS TURNED ON
CHECK THE PRINTER CABLE CONNECTIONS —
• See the printer documentation for cable connection information.
• Ensure that the printer cables are securely connected to the printer and the computer.
TEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by
testing it with another device, such as a lamp.
V
ERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS —
Windows Vista
1 Click Start → Control Panel → Hardware and Sound → Printers .
2 If the printer is listed, right-click the printer icon.
3 Click Properties and click Ports .
4 Adjust the settings, as needed.
Windows XP
1 Click Start → Control Panel → Printers and Other Hardware → View
installed printers or fax printers
.
2 If the printer is listed, right-click the printer icon.
3 Click Properties → Ports . For a parallel printer, ensure that the Print to the following
port(s):
setting is LPT1 (Printer Port) . For a USB printer, ensure that the Print to the
following port(s):
setting is USB .
REINSTALL THE PRINTER DRIVER —SEE THE PRINTER DOCUMENTATION FOR
INFORMATION ON REINSTALLING THE PRINTER DRIVER.—