Manual

Getting Help 331
Getting Help
Obtaining Assistance
CAUTION: Before working inside your computer, follow the safety instructions
shipped with your computer. For additional safety best practices information, see
the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
If you experience a problem with your computer, complete the following steps
to troubleshoot and diagnose the problem:
1
See "Troubleshooting" on page 271 for information and procedures that
pertain to the problem your computer is experiencing.
2 Run the Dell Diagnostics (see "Running the Dell Diagnostics" on
page 281).
3 Fill out the "Diagnostics Checklist" on page 336. This checklist helps you
to organize information Dell’s support services will need to troubleshoot
your computer.