SETUP GUIDE
SETUP GUIDE Model: D03M series Type: D03M001
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. __________________ Information in this document is subject to change without notice. © 2009 Dell Inc. All rights reserved.
Contents Setting Up Your Studio XPS Desktop ����������5 Back Panel Connectors �������������������������������� 22 Lifting Your Computer �������������������������������������� 6 Software Features ���������������������������������������� 24 Before Setting Up Your Computer ���������������� 7 Dell Dock �������������������������������������������������������� 26 Connect the Display ���������������������������������������� 8 Solving Problems ����������������������������������������29 Connect the Ke
Contents Restoring Your Operating System ��������������43 System Restore ���������������������������������������������� 44 Finding More Information and Resources ����������������������������������������������������58 Dell DataSafe Local Backup ������������������������ 45 Basic Specifications ����������������������������������60 Dell Factory Image Restore �������������������������� 47 Appendix ������������������������������������������������������64 Operating System Reinstallation ���������������
Setting Up Your Studio XPS Desktop This section provides information about setting up your Studio XPS™ 8000 desktop. WARNING: Before you begin any of the procedures in this section, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/ regulatory_compliance.
Setting Up Your Studio XPS Desktop Lifting Your Computer To ensure safety and to avoid any damage to your computer, lift it by holding the lift points in the front and back of your computer.
Setting Up Your Studio XPS Desktop Before Setting Up Your Computer When positioning your computer, ensure that you allow easy access to a power source, adequate ventilation, and a level surface to place your computer. Restricting airflow around your computer may cause it to overheat. To prevent overheating ensure that you leave at least 10.2 cm (4 inches) at the back of the computer and a minimum of 5.1 cm (2 inches) on all other sides.
Setting Up Your Studio XPS Desktop Connect the Display Your computer does not have an integrated video connector. Connect the display using the connector available on the graphics card on your computer. NOTE: A DVI, HDMI, or DisplayPort connector may be available on the graphics card you purchased. You can purchase the DVI-to-VGA adapter, HDMI-to-DVI adapter, and additional HDMI or DVI cables on the Dell website at www.dell.com.
Setting Up Your Studio XPS Desktop Connection Type Computer Cable Display VGA-to-VGA (VGA cable) DVI-to-DVI (DVI cable) DVI-to-VGA (DVI-to-VGA adapter + VGA cable) HDMI-to-HDMI (HDMI cable) HDMI-to-DVI (HDMI-to-DVI adapter + DVI cable) DisplayPortto-DisplayPort (DisplayPort cable) 9
Setting Up Your Studio XPS Desktop Connect the Keyboard and Mouse Connect the USB keyboard and mouse to the USB connectors on the back panel of your computer.
Setting Up Your Studio XPS Desktop Connect the Network Cable (Optional) A network connection is not required to complete your computer setup, but if you have an existing network or Internet connection that uses a cable connection (such as a broadband device or Ethernet jack), you can connect it now. NOTE: Use only an Ethernet cable to connect to the network connector (RJ45 connector). Do not plug a telephone cable (RJ11 connector) into the network connector.
Setting Up Your Studio XPS Desktop Connect the Power Cable 12 Press the Power Button
Setting Up Your Studio XPS Desktop Set Up Microsoft Windows Your Dell computer is preconfigured with Microsoft® Windows® operating system. To set up Windows for the first time, follow the instructions on the screen. These steps are mandatory and may take some time to complete. The Windows setup screens will take you through several procedures including accepting license agreements, setting preferences, and setting up an Internet connection. CAUTION: Do not interrupt the operating system’s setup process.
Setting Up Your Studio XPS Desktop To complete setting up your wired Internet connection, follow the instructions in “Setting Up Your Internet Connection” on page 14. Setting Up a Wireless Connection NOTE: To set up your wireless router, see the documentation that shipped with your router. Before you can use your wireless Internet connection, you need to connect to your wireless router. To set up your connection to a wireless router: Windows Vista® 1.
Setting Up Your Studio XPS Desktop Have your ISP information ready. If you do not have an ISP, the Connect to the Internet wizard can help you get one. Windows Vista® Windows® 7 NOTE: The following instructions are applicable to the Windows default view, so they may not apply if you set your Dell™ computer to the Windows classic view. 1. Save and close any open files, and exit any open programs. 2. Click Start 4.
Using Your Studio XPS Desktop This section provides information about the features available on your Studio XPS™ 8000 desktop.
Using Your Studio XPS Desktop 1 Hard drive activity light — Turns on when the computer reads or writes data. A blinking white light indicates hard drive activity. CAUTION: To avoid loss of data, never turn off the computer while the hard drive activity light is blinking. 2 Optical drive eject buttons (2) — Press the marked portion on the lower end of the button to eject the disc tray. 3 USB 2.
Using Your Studio XPS Desktop Top View Features 1 2 6 3 4 5 18
Using Your Studio XPS Desktop 1 Service Tag and Express Service Code — Used to identify your computer when you access the Dell Support website or call technical support. 2 5 Line-in or microphone connector — Connects to a microphone for voice or to an audio cable for audio input. Power button and light — Turns the computer on or off when pressed. The light in the center of this button indicates the power state: • Off — The computer is either turned off or is not receiving power.
Using Your Studio XPS Desktop Back View Features 7 6 5 4 1 2 3 20
Using Your Studio XPS Desktop 1 Padlock rings — Attaches to a standard padlock to prevent unauthorized access to the interior of your computer. 2 Security cable slot — Attaches a commercially available antitheft device to the computer. NOTE: Before you buy a lock, ensure that it works with the security cable slot on your computer. 3 Expansion card slots — Provides access to connectors on any installed PCI and PCI express cards.
Using Your Studio XPS Desktop Back Panel Connectors 11 10 9 1 8 2 3 7 6 5 22 4
Using Your Studio XPS Desktop 1 IEEE 1394 connector — Connects to high-speed serial multimedia devices such as digital video cameras. 6 Microphone connector — Connects to a microphone for voice or audio input into a sound or telephony program. 2 Network connector and light — Connects your computer to a network or broadband device. The network activity light flashes when the computer is transmitting or receiving data.
Using Your Studio XPS Desktop Software Features NOTE: For more information about the features described in this section, see the Dell Technology Guide available on your hard drive or on the Dell Support website at support.dell.com/manuals. Productivity and Communication You can use your computer to create presentations, brochures, greeting cards, fliers, and spreadsheets. You can also edit and view digital photographs and images. Check your purchase order for software installed on your computer.
Using Your Studio XPS Desktop Customizing the Desktop You can customize your desktop to change the appearance, resolution, wallpaper, screensaver, or other features of your desktop. To access the display properties window: Windows Vista® Windows® 7 1. Right-click an open area of the desktop. 2. Click Personalize, to open the Change the visuals and sounds on your computer window and learn more about your customization options. 1. Right-click an open area of the desktop. 2.
Using Your Studio XPS Desktop Dell Dock The Dell Dock is a group of icons that provides easy access to frequently-used applications, files, and folders. You can personalize the Dock by: • Adding or removing icons • Changing the color and location of the Dock • Grouping related icons into categories Add a Category • Changing the behavior of the icons Remove a Category or Icon 1. Right-click the Dock, click Add→ Category. The Add/Edit Category window is displayed. 1.
Using Your Studio XPS Desktop Customizing Your Energy Settings You can use the power options in your operating system to configure the power settings on your computer. Microsoft® Windows® operating system installed on your Dell computer provides the following options: Windows Vista® • Dell Recommended — Offers full performance when you need it and saves power during periods of inactivity.
Using Your Studio XPS Desktop Transferring Information to a New Computer Windows Vista ® NOTE: The following steps are applicable for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view. 1. Click Start → Control Panel→ System and Maintenance→ Welcome Center→ Transfer files and settings. If the User Account Control window appears, click Continue. 2. Follow the instructions on the Windows Easy Transfer wizard. Windows® 7 1.
Solving Problems This section provides troubleshooting information for your computer. If you cannot solve your problem using the following guidelines, see “Using Support Tools” on page 36 or “Contacting Dell” on page 57. Beep Code Possible Problem One Possible motherboard failure BIOS ROM checksum failure Two No RAM detected Beep Codes Your computer might emit a series of beeps during start-up if thre are errors or problems. This series of beeps, called a beep code, identifies a problem.
Solving Problems Network Problems Wireless Connections If the network connection is lost — The wireless router is offline or wireless has been disabled on the computer. • Check your wireless router to ensure it is powered on and connected to your data source (cable modem or network hub). • Re-establish your connection to the wireless router (see “Setting Up a Wireless Connection” on page 14).
Solving Problems Power Problems If the power light is off — The computer is either turned off or is not receiving power. • Reseat the power cable into both the power connector on the computer and the electrical outlet. • If the computer is plugged into a power strip, ensure that the power strip is plugged into an electrical outlet and that the power strip is turned on. Also bypass power protection devices, power strips, and power extension cables to verify that the computer turns on properly.
Solving Problems If you encounter interference that hinders reception on your computer — An unwanted signal is creating interference by interrupting or blocking other signals. Some possible causes of interference are: • Power, keyboard, and mouse extension cables. • Too many devices connected to a power strip. • Multiple power strips connected to the same electrical outlet.
Solving Problems If you experience other memory problems — • Ensure that you are following the memory installation guidelines (see the Service Manual on the Dell Support website at support.dell.com/manuals). • Reseat the memory modules (see the Service Manual on the Dell Support website at support.dell.com/manuals) to ensure that your computer is successfully communicating with the memory. • Check if the memory module is compatible with your computer. Your computer supports DDR3 memory.
Solving Problems Lockups and Software Problems If the computer does not start up — Ensure that the power cable is firmly connected to the computer and to the electrical outlet. If a program stops responding — End the program: 1. Press simultaneously. 2. Click Applications. 3. Click the program that is no longer responding 4. Click End Task. If a program crashes repeatedly — Check the software documentation. If necessary, uninstall and then reinstall the program.
Solving Problems Windows Vista® 1. Click Start → Control Panel→ Programs→ Use an older program with this version of Windows. 2. In the welcome screen, click Next. 3. Follow the instructions on the screen. Windows® 7 1. Click Start . 2. In the search box, type Use an older program with this version of Windows and press . 3. Follow the instructions on the Program Compatibility wizard. If you have other software problems — • Back up your files immediately.
Using Support Tools Dell Support Center The Dell Support Center helps you find the service, support, and system-specific information you need. To launch the application, click the the taskbar. icon in The Dell Support Center home page displays your computer’s model number, service tag, express service code, and service contact information.
Using Support Tools System Messages If your computer has an issue or error, it may display a System Message that will help you identify the cause and action needed to resolve the issue. NOTE: If the message you received is not listed in the following examples, see the documentation for either the operating system or the program that was running when the message appeared. Alert! Previous attempts at booting this system have failed at checkpoint [nnnn].
Using Support Tools No boot device available — No bootable partition on hard drive, the hard drive cable is loose, or no bootable device exists. • If the hard drive is your boot device, ensure that the cables are connected and that the drive is installed properly and partitioned as a boot device. • Enter system setup and ensure that the boot sequence information is correct. See the Service Manual on the Dell Support website at support.dell.com/manuals.
Using Support Tools Hardware Troubleshooter Dell Diagnostics If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility. If you experience a problem with your computer, perform the checks in “Lockups and Software Problems” on page 34 and run the Dell Diagnostics before you contact Dell for technical assistance.
Using Support Tools Starting Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive. NOTE: If your computer cannot display a screen image, contact Dell (see “Contacting Dell” on page 57). 1. Ensure that the computer is connected to an electrical outlet that is known to be working properly. 2. Turn on (or restart) your computer. 3. When the DELL™ logo appears, press immediately.
Using Support Tools If PSA is not invoked: Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive and go to the Choose An Option window. 4. Select the test you want to run. 5. If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and contact Dell (see “Contacting Dell” on page 57).
Using Support Tools 5. Type 1 to start the CD menu and press to proceed. 6. Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select the version appropriate for your computer. 7. Select the test you want to run. 8. If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and contact Dell (see “Contacting Dell” on page 57).
Restoring Your Operating System You can restore your operating system in the following ways: • System Restore returns your computer to an earlier operating state without affecting data files. Use System Restore as the first solution for restoring your operating system and preserving data files. • Dell DataSafe Local Backup restores your hard drive to the operating state it was in when you purchased your computer, without erasing the data files. Use this option if System Restore did not resolve your problem.
Restoring Your Operating System System Restore The Windows operating systems provide a System Restore option which allows you to restore your computer to an earlier operating state (without affecting data files) if changes to the hardware, software, or other system settings have left the computer in an undesirable operating state. Any changes that System Restore makes to your computer are completely reversible. CAUTION: Make regular backups of your data files.
Restoring Your Operating System Undoing the Last System Restore NOTE: Before you undo the last system restore, save and close all open files, and exit any open programs. Do not alter, open, or delete any files or programs until the system restoration is complete. 1. Click Start . 2. In the Start Search box, type System Restore and press . 3. Click Undo my last restoration and click Next. Dell DataSafe Local Backup NOTE: Dell DataSafe Local Backup may not be available in all regions.
Restoring Your Operating System To schedule backups: 1. Double-click the Dell DataSafe Local icon on the taskbar. 2. Choose Full System Backup to create and schedule automatic backup of all the data in your computer. To restore data: 1. Turn off your computer. 2. Remove any recently added internal hardware and disconnect devices such as a USB drive, printer, and so on. NOTE: Do not disconnect the display, keyboard, mouse, and the power cable. 3. Turn on your computer. 4.
Restoring Your Operating System Dell Factory Image Restore CAUTION: Using Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer. If possible, back up the data before using this option. Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem. NOTE: Dell Factory Image Restore may not be available in certain countries or on certain computers.
Restoring Your Operating System Performing Dell Factory Image Restore 1. Turn on the computer. When the Dell logo appears, press several times to access the Advanced Boot Options Window. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again. 2. Select Repair Your Computer. 3. The System Recovery Options window appears. 4. Select a keyboard layout and click Next. 5.
Restoring Your Operating System Operating System Reinstallation Before You Begin If you are considering reinstalling the Microsoft® Windows® operating system to correct a problem with a newly installed driver, first try using Windows Device Driver Rollback. If Device Driver Rollback does not resolve the problem, then use System Restore to return your operating system to the operating state it was in before you installed the new device driver. See “System Restore” on page 44.
Restoring Your Operating System Reinstalling Microsoft® Windows® The reinstallation process can take 1 to 2 hours to complete. After you reinstall the operating system, you must also reinstall the device drivers, virus protection program, and other software. 1. Save and close any open files and exit any open programs. 2. Insert the Operating System disc. 3. Click Exit if the Install Windows message appears. 4. Restart the computer. 5. When the DELL logo appears, press immediately.
Getting Help If you experience a problem with your computer, you can complete the following steps to diagnose and troubleshoot the problem: 1. See “Solving Problems” on page 29 for information and procedures that pertain to the problem your computer is experiencing. 2. See “Dell Diagnostics” on page 39 for procedures on how to run Dell Diagnostics. 3. Fill out the “Diagnostic Checklist” on page 56. 4. Use Dell’s extensive suite of online services available at Dell Support (support.dell.
Getting Help Technical Support and Customer Service Dell’s support service is available to answer your questions about Dell hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers. To contact Dell’s support service, see “Before You Call” on page 55 and then see the contact information for your region or go to support.dell.com/manuals.
Getting Help Dell Support e-mail addresses • mobile_support@us.dell.com • support@us.dell.com • la-techsupport@dell.com (Latin America and Caribbean countries only) • apsupport@dell.com (Asian/Pacific countries only) Dell Marketing and Sales e-mail addresses • apmarketing@dell.com (Asian/Pacific countries only) • sales_canada@dell.com (Canada only) Anonymous file transfer protocol (FTP) • ftp.dell.
Getting Help Product Information If you need information about additional products available from Dell, or if you would like to place an order, visit the Dell website at www.dell.com. For the telephone number to call for your region or to speak to a sales specialist, see “Contacting Dell” on page 57.
Getting Help 4. Include any accessories that belong with the item(s) being returned (power cables, software, guides, and so on) if the return is for credit. 5. Pack the equipment to be returned in the original (or equivalent) packing materials. NOTE: You are responsible for paying shipping expenses. You are also responsible for insuring any product returned, and you assume the risk of loss during shipment to Dell. Collect On Delivery (C.O.D.) packages are not accepted.
Getting Help Diagnostic Checklist • Name: • Date: • Address: • Phone number: • Service Tag and Express Service Code (located on a label on the top of the computer): • Return Material Authorization Number (if provided by Dell support technician): • Operating system and version: • Devices: • Expansion cards: • Are you connected to a network? Yes /No • Network, version, and network adapter: • Programs and versions: 56 See your operating system documentation to determine the contents of the computer’s start-
Getting Help Contacting Dell For customers in the United States, call 800-WWW-DELL (800-999-3355). NOTE: If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Dell provides several online and telephonebased support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1.
Finding More Information and Resources If you need to: See: reinstall your operating system the Operating System disc find your system model number the back of your computer run a diagnostic program for your computer, reinstall desktop system software, or update drivers for your computer, and readme files the Drivers and Utilities disc learn more about your operating system, maintaining peripherals, RAID, Internet, Bluetooth®, networking, and e-mail the Dell Technology Guide available on your hard
Finding More Information and Resources If you need to: See: find safety best practices information for your computer the safety information that is shipped with your computer, before working inside your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. review Warranty information, Terms and Conditions (U.S.
Basic Specifications Computer Model Processors Studio XPS 8000 Type ™ This section provides information that you may need when setting up, updating drivers for, and upgrading your computer. For more detailed specifications, see the Comprehensive Specifications on the Dell Support website at support.dell.com/manuals. NOTE: Offerings may vary by region.
Basic Specifications Memory Connectors Capacities Memory type Computer Information four internallyaccessible DDR3 DIMM sockets 4 GB, 6 GB, 8 GB, 12 GB, and 16 GB (64-bit operating system) 1066-MHz or 1333‑MHz DDR3 DIMM; non-ECC memory only Minimum 4 GB Maximum 16 GB System chipset P55 RAID support RAID 0 (striping) RAID 1 (mirroring) Video Discrete PCI Express x16 card Audio Type Integrated 7.
Basic Specifications Communication Wireless (optional) External connectors WiFi/Bluetooth wireless technology ® Network adapter RJ45 connector USB two top-panel, two front‑panel, and four back-panel USB 2.0-compliant connectors Audio Physical Height 407.75 mm (16.02 inches) Width 185.81 mm (7.31 inches) top panel - headphone and microphone connectors Depth 454.67 mm (17.9 inches) back panel - six connectors for 7.1 support Weight 10.18 kg (22.
Basic Specifications Computer Environment Computer Environment Temperature ranges: Maximum shock (measured with hard drive in head-parked position and a 2-ms half-sine pulse): Operating 10°C to 35°C (50°F to 95°F) Storage –40°C to 65°C (–40°F to 149°F) Relative humidity (maximum): 20% to 80% (noncondensing) Operating 40G for 2 ms with a change in velocity of 20 in/s (51 cm/s) NonOperating 50G for 26 ms with a change in velocity of 320 in/s (813 cm/s) Maximum vibration (using a random-vibratio
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Index B backups creating 28 customizing your desktop 25 your energy settings 27 D C calling Dell 55 CDs, playing and creating 24 chipset 61 computer capabilities 24 connect(ing) optional network cable 11 conserving energy 27 Contacting Dell online 57 customer service 52 data, backing up 28 DataSafe Local Backup 45 DellConnect 52 Dell Diagnostics 39 Dell Dock 26 Dell Factory Image Restore 43 Dell support website 59 Dell Technology Guide for futher information 58 65
Index Diagnostic Checklist 56 drivers and downloads 59 DVDs, playing and creating 24 E H hard drive type 60 hard drive activity light 17 eject button 17 email addresses for technical support 53 energy conserving 27 Express Service Code 19, 51 F hardware problems diagnosing 39 Hardware Troubleshooter 39 I IEEE 1394 connector 23 Internet connection 13 ISP Internet Service Provider 13 front-side connectors 16 FTP login, anonymous 53 L line-in connector 19 66
Index M P memory problems power button and light 19 solving 32 power problems, solving 31 memory support 61 problems, solving 29 microphone connector 19 processor 60 N products network connection fixing 30 network connector location 23 O optical audio connector S/PDIF connection 23 order status 53 information and purchasing 54 R reinstalling Windows 49 restoring data 46 restoring factory image 47 S security cable slot 21 Service Tag 19, 56 67
Index shipping products for return or repair 54 software features 24 software problems 34 solving problems 29 U USB 2.
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