SETUP GUIDE
SETUP GUIDE Model MTF
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. __________________ Information in this document is subject to change without notice. © 2009 Dell Inc. All rights reserved.
Contents Setting Up Your Studio One ������������������������� 5 Using the Touch Screen (Optional) �������������� 18 Before Setting Up Your Computer ���������������� 5 Software Features ���������������������������������������� 21 Connect the Network Cable (Optional) ���������� 6 Solving Problems ����������������������������������������23 Connect the Power Cable ������������������������������ 7 Touch Screen Problems �������������������������������� 23 Set Up the Wireless Keyboard and Mouse (Op
Contents Hardware Troubleshooter ���������������������������� 32 Dell Diagnostics �������������������������������������������� 33 Finding More Information and Resources ����������������������������������������������������46 System Recovery Options ����������������������������35 Specifications ����������������������������������������������48 System Restore ���������������������������������������������� 35 Appendix ������������������������������������������������������53 Dell Factory Image Restore
Setting Up Your Studio One This section provides information about setting up your Studio One and connecting peripherals. WARNING: Before you begin any of the procedures in this section, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/ regulatory_compliance.
Setting Up Your Studio One Connect the Network Cable (Optional) A network connection is not required to complete this computer setup, but if you have an existing network or Internet connection that uses a cable connection (such as a home cable modem or Ethernet jack), you can connect it now. Use only an Ethernet cable (RJ45 connector). Do not plug a telephone cable (RJ11 connector) into the network connector.
Setting Up Your Studio One Connect the Power Cable Set Up the Wireless Keyboard and Mouse (Optional) Your Studio One supports a special wireless (non-Bluetooth) keyboard and mouse which are optimized for use with your computer. After installing the batteries the wireless keyboard and mouse are synced and ready to use. If you have a problem setting up your wireless keyboard and mouse, see “Wireless Keyboard or Mouse Problems” on page 24.
Setting Up Your Studio One Press the Power Button 8
Setting Up Your Studio One Windows Vista® Setup Your Dell computer is pre configured with Windows Vista. To set up Windows Vista for the first time, follow the instructions on the screen. These steps are mandatory and may take some time to complete. The screens will take you through several procedures including accepting license agreements, setting preferences, and setting up an Internet connection. CAUTION: Do not interrupt the operating system’s setup process. Doing so may render your computer unusable.
Setting Up Your Studio One • Dial-up connections that provide Internet access through a telephone line. Dialup connections are considerably slower than DSL and cable (or satellite) modem connections. Your computer does not have an integrated modem. An optional USB modem must be used for dial-up service with this computer. • Wireless LAN connections that provide Internet access using WiFi 802.11 technology.
Setting Up Your Studio One 1. Save and close any open files, and exit any open programs. 2. Click Start → Connect To. 3. Follow the instructions on the screen to complete the setup. Setting Up Your Internet Connection If you do not have an ISP icon on your desktop or if you want to set up an Internet connection with a different ISP, perform the steps in the following section. NOTE: If you cannot connect to the Internet but have successfully connected in the past, the ISP might have a service outage.
Using Your Studio One Front View Features 1 2 1 Air vents — Internal fans create airflow through the vents to prevent the computer from overheating. The fans are turned on automatically when the computer gets hot. Fan noise is normal and does not indicate a problem with the fan or the computer. 3 WARNING: Ensure that none of the computer air vents are blocked. Blocking the vents will cause serious thermal problems.
Using Your Studio One 3 Camera/microphone (optional) — Built-in camera and microphone array for video capture, conferencing, and chat. 4 Speakers (2) 5 Optical drive — Plays or records only standard-size (12 cm) CDs and DVDs. See “Using the Optical Disc Drive” on page 17 for more information. 6 Optical drive eject control — Lights up when the computer starts up and when a disc is in the optical drive. To eject a disc gently touch the control.
Using Your Studio One Left Side Features 1 1 • Secure digital (SD) memory card • Multi Media Card (MMC) • Memory Stick • Memory Stick PRO • xD-Picture Card (type - M and type - H) • Hi Speed-SD • Hi Density -SD 2 3 4 5 6 14 Media Card Reader — Provides a fast and convenient way to view and share digital photos, music, videos, and documents stored on the following digital memory cards: 2 USB 2.
Using Your Studio One 3 Headphone or line-out connector — Connects to headphones. NOTE: To connect to a powered speaker or sound system, use the line out connector on the back of your computer. Microphone or line-in connector — Connects to a microphone for voice or to an audio cable for audio. 5 Hard drive activity light — Turns on when the computer reads or writes data. A flashing light indicates hard drive activity.
Using Your Studio One Back Panel Features 1 2 3 2 4 Wireless sync button — Reestablishes the connection between your computer, mouse, and keyboard. To use, press the sync button on the back of your computer, then on the device that you wish to reconnect. NOTE: The wireless sync button is functional only if you purchase a wireless keyboard and mouse along with your computer. 1 16 3 Network connector and light — Connects your computer to a network or broadband device.
Using Your Studio One Locating the Service Tag Using the Optical Disc Drive 1 1 Service Tag Gently tilt the display upwards to reveal the Service Tag. Insert the disc, with the label facing outwards and gently push the disc into the slot. The drive will automatically pull the disc in and begin reading its content. To eject a disc from the drive, gently touch the eject control.
Using Your Studio One Using the Touch Screen (Optional) The touch screen feature on your Studio One converts your computer into an interactive display. Dell Touch Zone To launch the Dell Touch Zone software click Start →Dell Touch Zone. You can access the following features in the Dell Touch Zone software: • Picture Viewer — View, organize, and edit pictures. • Dell Touch Cam — Capture home videos with the built in web-cam. You can upload videos to YouTube when connected to the Internet.
Using Your Studio One Touch Screen Gestures NOTE: Some of these gestures may not work outside the Dell Touch Zone software. Dwell Allows you to access additional information by simulating a right-click. Press and hold a finger on the touch screen, to open context-sensitive menus. Zoom Allows you to increase or decrease the magnification of the screen content. Pinch – Allows you to zoom in or zoom out by moving two fingers apart or bringing them closer together on the screen.
Using Your Studio One Scroll Allows you to scroll through content. The scroll features include: Scroll Horizontal – Allows you to scroll left or right on the active window. Move a finger to the left or right to activate scrolling horizontally. Pan – Allows you to move the focus on the selected object when the entire object is not visible. Move a finger in the desired direction to pan scroll the selected object. Scroll Vertical – Allows you to scroll up or scroll down on the active window.
Using Your Studio One Software Features NOTE: For more information about the features described in this section, see the Dell Technology Guide available on your computer or on the Dell Support website at support.dell.com. Facial Recognition (Optional) Your computer may have the FastAccess facial recognition feature.
Using Your Studio One Customizing the Desktop You can customize your desktop to change the appearance, resolution, wallpaper, screensaver, and so on by accessing the Personalize appearance and sounds window. To customize your desktop: 1. Right-click an open area of the desktop. 2. Click Personalize, to open the Personalize appearance and sounds window and learn more about your customization options.
Solving Problems This section provides troubleshooting information for your computer. If you cannot solve your problem using the following guidelines, see “Using Support Tools” on page 30 or “Contacting Dell” on page 44. Touch Screen Problems Some or all multi-touch features are not working — • Certain multi-touch features may be disabled. To enable multi-touch features, click the Multi-touch settings icon in the system tray. • Certain touch screen features may be disabled.
Solving Problems Wireless Keyboard or Mouse Problems If the mouse and keyboard stop communicating with the computer — The batteries may not be working or the keyboard and mouse have lost their connection with the computer. • Check the batteries in the keyboard and mouse to ensure that they have enough power and are installed correctly. • Re-establish a connection with the computer: a. Press the wireless sync button at the back of your computer and then the wireless sync button on your keyboard. b.
Solving Problems Network Problems Wireless Connections The network activity light on the integrated network connector lets you verify that your connection is working and provides information on the status: 3. Follow the instructions on the screen to complete the setup.
Solving Problems Power Problems If the power light is off — The computer is either turned off or is not receiving power. • Reseat the power cable into both the power connector on the computer and the electrical outlet. • If the computer is plugged into a power strip, ensure that the power strip is plugged into an electrical outlet and that the power strip is turned on. Also bypass power protection devices, power strips, and power extension cables to verify that the computer turns on properly.
Solving Problems blocking other signals. Some possible causes of interference are: • Power, keyboard, and mouse extension cables. • Too many devices connected to a power strip. • Multiple power strips connected to the same electrical outlet. Memory Problems If you receive an insufficient memory message — • Save and close any open files and exit any open programs you are not using to see if that resolves the problem. • See the software documentation for minimum memory requirements.
Solving Problems If a program crashes repeatedly — Check the software documentation. If necessary, uninstall and then reinstall the program. NOTE: Software usually includes installation instructions in its documentation or on CD. If the computer stops responding or a solid blue screen appears — CAUTION: You might lose data if you are unable to perform an operating system shutdown.
Solving Problems • Check the software documentation or contact the software manufacturer for troubleshooting information: ––Ensure that the program is compatible with the operating system installed on your computer. ––Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information. ––Ensure that the program is installed and configured properly. ––Verify that the device drivers do not conflict with the program.
Using Support Tools Dell Support Center The Dell Support Center helps you find the service, support, and system-specific information you need. For more information about Dell Support Center and available support tools, click the Services tab at support.dell.com. Click the icon in the taskbar to run the application.
Using Support Tools NOTE: To replace parts see the Service Manual on the Dell Support website at support.dell.com. One beep — BIOS ROM checksum failure. Possible motherboard failure Contact Dell (see “Contacting Dell” on page 44). Two beeps — No RAM Detected • Remove the memory modules, reinstall one module and restart the computer. If the computer starts normally, reinstall an additional module. Continue until you have identified a faulty module or reinstalled all modules without an error.
Using Support Tools when the message appeared. Alternatively you could see the Service Manual on the Dell Support website at support.dell.com or see “Contacting Dell” on page 44 for assistance. Alert! Previous attempts at booting this system have failed at checkpoint [nnnn]. For help in resolving this problem, please note this checkpoint and contact Dell Technical Support — The computer failed to complete the boot routine three consecutive times for the same error.
Using Support Tools 2. Type hardware troubleshooter in the search field and press to start the search. 3. In the search results, select the option that best describes the problem and follow the remaining troubleshooting steps. Dell Diagnostics If you experience a problem with your computer, perform the checks in “Lockups and Software Problems” on page 27 and run the Dell Diagnostics before you contact Dell for technical assistance. NOTE: Dell Diagnostics works only on Dell computers.
Using Support Tools 3. When the DELL™ logo appears, press immediately. Select Diagnostics from the boot menu and press . NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again. NOTE: If you see a message stating that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. 4.
System Recovery Options You can restore your operating system in the following ways: • System Restore returns your computer to an earlier operating state without affecting data files. Use System Restore as the first solution for restoring your operating system and preserving data files. • Dell Factory Image Restore returns your hard drive to the operating state it was in when you purchased the computer.
System Recovery Options NOTE: The procedures in this document were written for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view. Starting System Restore 1. Click Start . 2. In the Start Search box, type System Restore and press . NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action. 3.
System Recovery Options This option restores your hard drive to the operating state it was in when you purchased the computer. Any programs or files added since you received your computer—including data files—are permanently deleted from the hard drive. Data files include documents, spreadsheets, e-mail messages, digital photos, music files, and so on. If possible, back up all data before using Factory Image Restore. Dell Factory Image Restore 1. Turn on the computer.
System Recovery Options factory-installed applications have been restored to factory condition. 9. Click Finish to reboot the system. Operating System Reinstallation Before You Begin If you are considering reinstalling the Windows operating system to correct a problem with a newly installed driver, first try using Windows Device Driver Rollback.
System Recovery Options Reinstalling Windows Vista The reinstallation process can take 1 to 4 hours to complete. After you reinstall the operating system, you must also reinstall the device drivers, virus protection program, and other software. 1. Save and close any open files and exit any open programs. 2. Insert the Operating System media. 3. Click Exit if the Install Windows message appears. NOTE: The next steps change the boot sequence for one time only.
Getting Help If you experience a problem with your computer, you can complete the following steps to diagnose and troubleshoot the problem: 1. See “Solving Problems” on page 23 for information and procedures that pertain to the problem your computer is experiencing. 2. See “Dell Diagnostics” on page 33 for procedures on how to run Dell Diagnostics. 3. Fill out the “Diagnostic Checklist” on page 44. 4. Use Dell’s extensive suite of online services available at Dell Support (support.dell.
Getting Help Technical Support and Customer Service Dell’s support service is available to answer your questions about Dell hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers. To contact Dell’s support service, see “Before You Call” on page 43 and then see the contact information for your region or go to support.dell.com.
Getting Help Dell Support e-mail addresses • mobile_support@us.dell.com • support@us.dell.com • la-techsupport@dell.com (Latin America and Caribbean countries only) • apsupport@dell.com (Asian/Pacific countries only) Dell Marketing and Sales e-mail addresses • apmarketing@dell.com (Asian/Pacific countries only) • sales_canada@dell.com (Canada only) Anonymous file transfer protocol (FTP) • ftp.dell.com Log in as user: anonymous, and use your e-mail address as your password.
Getting Help NOTE: For the telephone number to call for your region, see “Contacting Dell” on page 44. 2. Include a copy of the invoice and a letter describing the reason for the return. 3. Include a copy of the Diagnostics Checklist (see “Diagnostic Checklist” on page 44), indicating the tests that you have run and any error messages reported by the Dell Diagnostics (see “Dell Diagnostics” on page 33). 4.
Getting Help Diagnostic Checklist • Name: • Date: • Address: • Phone number: • Service Tag/ Express Service Code (located on a label under the display glass.
Getting Help To contact Dell for sales, technical support, or customer service issues: 1. Visit support.dell.com. 2. Verify your country or region in the Choose A Country/Region drop-down menu at the bottom of the page. 3. Click Contact Us on the left side of the page. 4. Select the appropriate service or support link based on your need. 5. Choose the method of contacting Dell that is convenient for you.
Finding More Information and Resources If you need to: See: reinstall your operating system. your operating system disc. run a diagnostic program for your computer, reinstall desktop system software, or update drivers for your computer, and readme files. the Drivers and Utilities disc. learn more about your operating system, maintaining peripherals, RAID, Internet, Bluetooth®, networking, and e-mail. the Dell Technology Guide available on your computer or on the Dell Support website at support.dell.
Finding More Information and Resources If you need to: See: find safety best practices information for your computer, review Warranty information, Terms and Conditions (U.S. only), Safety instructions, Regulatory information, Ergonomics information, and End User License Agreement. the safety and regulatory documents that shipped with your computer and also see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
Specifications System model Processor Studio One 1909 Intel® Core™2 Duo This section provides information that you may need when setting up, updating drivers for, and upgrading your computer. NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start → Help and Support and select the option to view information about your computer. Intel Core2 Quad Intel Celeron® Intel Celeron Dual-Core Drives and devices Drives One 3.
Specifications Drives and devices Available devices Computer information Serial ATA hard drive, DVD and CD-RW combo drive (optional), DVD+/- RW (optional), Blu-ray Disc™ (optional), microphone array, and 7-in-1 Media Card Reader.
Specifications External connectors Audio Display Two side-panel connectors for microphone/line-in and headphone/ line-out; Type (active-matrix TFT) 18.5 inches, 16:9, WXGA Maximum resolution 1366 x 768 Luminance 300 cd/m2 one back-panel connector for line-out Response time (typical) 5.
Specifications Physical Power Approximate depth (without cables or stand) 8.21 cm (3.23 inches) Approximate depth with touch screen (without cables or stand) 8.85 cm (3.48 inches) Approximate depth (with stand installed) 19.25 cm (7.57 inches) Approximate weight (with stand) 10.4 kg (22.92 lb) Approximate weight with touch screen (with stand) 10.3 kg (22.
Specifications Computer environment Computer environment Maximum Vibration: Altitude: Operating Storage 0.26 Grms random for 2 min in all operational orientations 2.2 Grms random for 15 mins Maximum Shock: Operating Half-Sine Pulse: 40G for 2ms with a change in velocity of 20 in/s (51 cm/s) Storage Half-Sine Pulse: 40G for 22 ms with a change in velocity of 240 in/s (609 cm/s) 52 Operating -15.2 to 3048 m (-50 to 10,000 ft) Storage -15.
Appendix The information in this document also applies to the products listed below: • Dell™ Studio One 1909 • Dell™ Studio One 19 Macrovision Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners.
Index A computer, setting up 5 airflow, allowing 5 audio 50 connect(ing) optional network cable 6 using dial-up 10 B backups creating 22 C via DSL 10 via WLAN 10 wireless keyboard 7 connectors calling Dell 43 back view 14 CDs, playing and creating 21 contacting Dell online 44 chipset 49 customer service 41 computer customizing weights and dimensions 50 computer capabilities 21 computer environment 51 computer information 49 54 your desktop 21
Index D expansion bus 50 DellConnect 41 F Dell Diagnostics 33 Dell Factory Image Restore 35 Dell Support Center 30 Dell support website 47 Dell Technology Guide for futher information 46 finding more information 46 flick 19 front-side connectors 12 FTP login, anonymous 42 G Dell Touch Zone 18 gestures 19 drivers and downloads 47 H drives and devices 48 DVDs, playing and creating 21 hard drive activity light 15 hardware problems diagnosing 33 E email addresses for technical support 42 energy H
Index help getting assistance and support 40 microphone connector 15 MMC 14 Multi Media Card reader 14 I Internet connection 9 N ISP network connection Internet Service Provider 9 fixing 25 network connector L line-in connector 15 M media card reader 14 memory minimum and maximum 49 memory problems solving 27 Memory Stick reader 14 memory support 49 56 location 16 network speed testing 25 P physical specifications 50 ports and connectors 49 power button and light 15 power problems, solving 26 p
Index processor 48 support sites products information and purchasing 42 worldwide 41 system messages 31 system reinstall options 35 R reinstalling Windows 35 System Restore 35 resources, finding more 46 T restoring factory image 36 technical support 41 S touch screen 18 SD card reader 14 touch screen gestures gestures setup, before you begin 5 shipping products for return or repair 42 software features 21 multi-touch gestures 19 U USB 2.
Index W warranty returns 42 Windows, reinstalling 35 Windows Vista® Program Compatibility Wizard 28 reinstalling 39 wireless mouse and keyboard reconnecting 24 wireless network connection 25 wireless sync button 16 X xD-Picture Card reader 14 58
Printed in the U.S.A. www.dell.com | support.dell.
