SETUP GUIDE
SETUP GUIDE Model DCRM
Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable.
Contents Setting Up Your Studio XPS Desktop ����������5 Solving Problems ����������������������������������������26 Before Setting Up Your Computer ���������������� 7 Beep Codes ���������������������������������������������������� 26 Connect the Display ��������������������������������������� 8 Network Problems ���������������������������������������� 27 Connect the Keyboard and Mouse �������������� 10 Power Problems �������������������������������������������� 28 Connect the Network Cable (
Contents Getting Help ��������������������������������������������������46 Technical Support and Customer Service ������������������������������������������������������������ 47 DellConnect™ ������������������������������������������������ 47 Online Services ���������������������������������������������� 48 Automated Order-Status Service ���������������� 49 Product Information �������������������������������������� 49 Before You Call ���������������������������������������������� 52 Contacting Dell ����
Setting Up Your Studio XPS Desktop This section provides information about setting up your Studio XPS™ 435T/9000 and connecting peripherals. WARNING: Before you begin any of the procedures in this section, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance.
Setting Up Your Studio XPS Desktop NOTE: Your computer’s Service Tag is located on a label under the FlexBay panel on the front of your computer. Use this code to identify your computer when you access the Dell Support website or contact technical support. WWW.DELL.
Setting Up Your Studio XPS Desktop Before Setting Up Your Computer When positioning your computer, ensure that you allow easy access to a power source, adequate ventilation, and a level surface to place your computer. Restricting airflow around your computer may cause it to overheat. To prevent overheating ensure that you leave at least 10.2 cm (4 inches) at the back of the computer and a minimum of 5.1 cm (2 inches) on all other sides.
Setting Up Your Studio XPS Desktop Connect the Display Your computer does not have an integrated video connector. You must use the connector available on the video card in the expansion slot to connect to the display. Connect the Video Cable to the Display Check your TV or monitor to see which type of connectors are available. Refer to the following table when identifying the connectors on your display to select the connection type you will use.
Setting Up Your Studio XPS Desktop Connect Using the HDMI Connector Connect the display using an HDMI cable. You can purchase a DVI-to-VGA adapter from the Dell website at www.dell.com. Connect Using the DVI Connector Connect the display using a DVI cable. You can purchase additional HDMI and DVI cables from the Dell website at www.dell.com. Connect Using the DisplayPort Connector Connect the display using a DisplayPort cable.
Setting Up Your Studio XPS Desktop Connect the Keyboard and Mouse Connect the USB keyboard and mouse to the USB connectors on the back panel of your computer.
Setting Up Your Studio XPS Desktop Connect the Network Cable (Optional) A network connection is not required to complete your computer setup, but if you have an existing network or Internet connection that uses a cable connection (such as a broadband device or Ethernet jack), you can connect it now. NOTE: Use only an Ethernet cable to connect to the network connector (RJ45 connector). Do not plug a telephone cable (RJ11 connector) into the network connector.
Setting Up Your Studio XPS Desktop Connect the Power Cable 12
Setting Up Your Studio XPS Desktop Press the Power Button Set Up MicrosoftWindows Vista To set up Windows Vista® for the first time follow the instructions on the screen. These steps are mandatory and may take some time to complete. The screens will take you through several procedures including accepting license agreements, setting preferences, and setting up an Internet connection. CAUTION: Do not interrupt the operating system’s setup process.
Setting Up Your Studio XPS Desktop Connect to the Internet (Optional) To complete setting up your wired Internet connection, follow the instructions in “Setting Up Your Internet Connection” on page 15. To connect to the Internet, you need an external modem or network connection, and an Internet Service Provider (ISP). Setting Up a Wireless Connection If an external USB modem or WLAN adapter is not a part of your original order, you can purchase one from the Dell website at www.dell.com.
Setting Up Your Studio XPS Desktop Setting Up Your Internet Connection ISPs and ISP offerings vary by country. Contact your ISP for offerings available in your country. If you cannot connect to the Internet but have successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service status, or try connecting again later. Have your ISP information ready. If you do not have an ISP, the Connect to the Internet wizard can help you get one.
Using Your Studio XPS Desktop This section provides information about the features available on your Studio XPS™ Desktop. Front View Features 9 8 7 6 5 4 3 2 1 16 10 11 12 13 14 1 Service Tag and Express Service Code (located on a label under the FlexBay panel) — Used to identify your computer when you access the Dell Support website or call technical support. 2 FlexBay panel — Covers the FlexBay slots.
Using Your Studio XPS Desktop 6 Optical drive — Plays or records only standard-size (12 cm) CDs, DVDs, and Blu-ray Discs. 7 Media Card Reader — Provides a fast and convenient way to view and share digital photos, music, and videos stored on a memory card. 8 9 USB 2.0 connector — Connects to USB devices that are connected occasionally such as memory keys, digital cameras, and MP3 players. Hard drive activity light — Turns on when the computer reads or writes data.
Using Your Studio XPS Desktop 12 USB 2.0 connectors (3) — Connects to USB devices that are connected occasionally such as memory keys, digital cameras, and MP3 players. 13 Line-in or microphone connector — Connects to a microphone for voice or to an audio cable for audio input. 14 Headphone connector — Connects to headphones. NOTE: To connect to a powered speaker or sound system, use the audio out or S/PDIF connector on the back of your computer.
Using Your Studio XPS Desktop Back View Features 1 Security cable slot — Connects to a lock for a security cable used as an anti-theft device. 5 4 2 3 3 1 2 4 5 NOTE: Before you buy a lock, ensure that it works with the security cable slot on your computer. Expansion card slots — Provides access to connectors for any installed PCI and PCI express cards. Back panel connectors — Plug USB, audio, and other devices into the appropriate connector. Power connector — Connects to the power cable.
Using Your Studio XPS Desktop Back Panel Connectors 1 IEEE 1394 connector — Connects to high-speed serial multimedia devices such as digital video cameras. 2 Network connector and light — Connects your computer to a network or broadband device. The network activity light blinks when the computer is transmitting or receiving data. A high volume of network traffic may make this light appear to be in a steady “on” state.
Using Your Studio XPS Desktop 5 Center/subwoofer connector — Connects to a subwoofer. 6 Side L/R surround connector — Connects to surround sound speakers. 7 USB 2.0 connectors (4) — Connects to USB devices, such as a mouse, keyboard, printer, external drive, or MP3 player. On computers with a sound card, use the connector on the card. 10 eSATA connector — Connects to external SATA storage devices.
Using Your Studio XPS Desktop Software Features NOTE: For more information about the features described in this section, see the Dell Technology Guide available on your hard drive or on the Dell Support website at support.dell.com. Productivity and Communication You can use your computer to create presentations, brochures, greeting cards, fliers, and spreadsheets. You can also edit and view digital photographs and images. Check your purchase order for software installed on your computer.
Using Your Studio XPS Desktop Customizing the Desktop You can customize your desktop to change the appearance, resolution, wallpaper, screensaver, and so on by accessing the Personalize appearance and sounds window. To access the display properties window: 1. Right-click an open area of the desktop. 2. Click Personalize, to open the Personalize appearance and sounds window and learn more about your customization options.
Using Your Studio XPS Desktop Transferring Information to a New Computer NOTE: The following steps are applicable for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view. 1. Click Start → Control Panel→ System and Maintenance→ Welcome Center→ Transfer files and settings. If the User Account Control window appears, click Continue. 2. Follow the instructions on the Windows Easy Transfer wizard.
Using Your Studio XPS Desktop Dell Dock The Dell Dock is a group of icons that provides easy access to frequently-used applications, files, and folders. You can personalize the Dock by: • Adding or removing icons • Changing the color and location of the Dock • Grouping related icons into categories Add a Category 1. Right-click the Dock, click Add→ Category. The Add/Edit Category window is displayed. 2. Enter a title for the category in the Title field. 3.
Solving Problems This section provides troubleshooting information for your computer. If you are unable to solve your problem using the following guidelines, see “Using Support Tools” on page 33 or “Contacting Dell” on page 53. WARNING: Only trained service personnel should remove the computer cover. See the Service Manual on the Dell Support website at support.dell.com for advanced service and troubleshooting instructions.
Solving Problems additional module. Continue until you have identified a faulty module or reinstalled all modules without an error. • If available, install memory modules of the same type in your computer. • If the problem persists, contact Dell (see “Contacting Dell” on page 53). Three beeps — Possible motherboard failure Contact Dell (see “Contacting Dell’ on page 53).
Solving Problems Wired Connections If the network connection is lost — The cable is loose or damaged. • Check the cable to ensure it is plugged in and not damaged. The link integrity and network activity lights on the integrated network connector let you verify that your connection is working and provide information on the status: • No activity — Both the link integrity and network activity lights are off. • 10 Mbs — The link integrity light is off and the network activity light is blinking yellow.
Solving Problems • Ensure that the electrical outlet is working by testing it with another device, such as a lamp. • Ensure that the power supply light on the back of the computer is on. If the light is off there may be a possible problem with the power supply or the power cable. If the problem persists, contact Dell (see “Contacting Dell” on page 53). If the power light is solid white and the computer is not responding — The display may not be connected or powered on.
Solving Problems Memory Problems If you receive an insufficient memory message — • Save and close any open files and exit any open programs you are not using to see if that resolves the problem. • See the software documentation for minimum memory requirements. If necessary, install additional memory (see the Service Manual on the Dell Support website at support.dell.com). • Reseat the memory modules (see the Service Manual on the Dell Support website at support.dell.
Solving Problems Lockups and Software Problems If the computer does not start up — Ensure that the power cable is firmly connected to the computer and to the electrical outlet. If a program stops responding — End the program: 1. Press simultaneously. 2. Click Applications. 3. Click the program that is no longer responding 4. Click End Task. If a program crashes repeatedly — Check the software documentation. If necessary, uninstall and then reinstall the program.
Solving Problems If a program is designed for an earlier Microsoft® Windows® operating system — • Save and close any open files or programs and shut down your computer through the Start menu. Run the Program Compatibility Wizard. The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-Windows Vista operating system environments. • Check the software documentation or contact the software manufacturer for troubleshooting information: 1.
Using Support Tools Dell Support Center The Dell Support Center helps you find the service, support, and system-specific information you need. To launch the application, click the taskbar. icon in the The Dell Support Center home page displays your computer’s model number, service tag, express service code, and service contact information.
Using Support Tools System Messages If your computer has an issue or error, it may display a System Message that will help you identify the cause and action needed to resolve the issue. NOTE: If the message you received is not listed in the following examples, see the documentation for either the operating system or the program that was running when the message appeared. Alert! Previous attempts at booting this system have failed at checkpoint [nnnn].
Using Support Tools No boot device available — No bootable partition on hard drive, the hard drive cable is loose, or no bootable device exists. • If the hard drive is your boot device, ensure that the cables are connected and that the drive is installed properly and partitioned as a boot device. • Enter system setup and ensure that the boot sequence information is correct. See the Service Manual on the Dell Support website at support.dell.com.
Using Support Tools Hardware Troubleshooter Dell Diagnostics If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility. If you experience a problem with your computer, perform the checks in “Lockups and Software Problems” on page 31 and run the Dell Diagnostics before you contact Dell for technical assistance.
Using Support Tools Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities disc. Starting Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive. NOTE: If your computer cannot display a screen image, see “Contacting Dell” on page 53. 1. Ensure that the computer is connected to an electrical outlet that is known to be working properly. 2. Turn on (or restart) your computer. 3.
Using Support Tools c. If you are experiencing memory issues press , else press . The following message is displayed: “Booting Dell Diagnostic Utility Partition. Press any key to continue.” d. Press any key to go to the Choose An Option window. If PSA is not invoked: Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive and to go to the Choose An Option window. 4. Select the test you want to run. 5.
Using Support Tools NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program. 3. When the boot device list appears, highlight CD/DVD/CD-RW and press . 4. Select the Boot from CD-ROM option from the menu that appears and press . 5. Type 1 to start the CD menu and press to proceed. 6. Select Run the 32 Bit Dell Diagnostics from the numbered list.
Restoring Your Operating System You can restore your operating system in the following ways: • System Restore returns your computer to an earlier operating state without affecting data files. Use System Restore as the first solution for restoring your operating system and preserving data files. • Dell Factory Image Restore returns your hard drive to the operating state it was in when you purchased the computer.
Restoring Your Operating System CAUTION: Make regular backups of your data files. System Restore does not monitor your data files or recover them. NOTE: The procedures in this document are applicable for the Windows default view, so they may not apply if you set your Dell™ computer to the Windows Classic view. Starting System Restore 1. Click Start . 2. In the Start Search box, type System Restore and press . NOTE: The User Account Control window may appear.
Restoring Your Operating System Dell Factory Image Restore CAUTION: Using Dell Factory Image Restore permanently deletes all data on the hard drive and removes any programs or drivers installed after you received your computer. If possible, back up the data before using these options. Use Dell Factory Image Restore only if System Restore did not resolve your operating system problem. NOTE: Dell Factory Image Restore may not be available in certain countries or on certain computers.
Restoring Your Operating System Performing Dell Factory Image Restore 1. Turn on the computer. When the Dell logo appears, press several times to access the Vista Advanced Boot Options Window. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again. 2. Select Repair Your Computer. 3. The System Recovery Options window appears. 4. Select a keyboard layout and click Next. 5.
Restoring Your Operating System Operating System Reinstallation Before you Begin If you are considering reinstalling the Microsoft® Windows® operating system to correct a problem with a newly installed driver, first try using Windows Device Driver Rollback. If Device Driver Rollback does not resolve the problem, then use System Restore to return your operating system to the operating state it was in before you installed the new device driver. See “System Restore” on page 40.
Restoring Your Operating System Reinstalling Windows Vista® The reinstallation process can take 1 to 2 hours to complete. After you reinstall the operating system, you must also reinstall the device drivers, virus protection program, and other software. 1. Save and close any open files and exit any open programs. 2. Insert the Operating System disc. 3. Click Exit if the Install Windows message appears. 4. Restart the computer. 5. When the DELL logo appears, press immediately.
Getting Help If you experience a problem with your computer, you can complete the following steps to diagnose and troubleshoot the problem: 1. See “Solving Problems” on page 26 for information and procedures that pertain to the problem your computer is experiencing. 2. See “Dell Diagnostics” on page 36 for procedures on how to run Dell Diagnostics. 3. Fill out the “Diagnostic Checklist” on page 52. 4. Use Dell’s extensive suite of online services available at Dell Support (support.dell.
Getting Help Technical Support and Customer Service Dell’s support service is available to answer your questions about Dell hardware. Our support staff uses computer-based diagnostics to provide fast, accurate answers. To contact Dell’s support service, see “Before You Call” on page 52 and then see the contact information for your region or go to support.dell.com.
Getting Help Online Services You can learn about Dell products and services on the following websites: • www.dell.com • www.dell.com/ap (Asian/Pacific countries only) • www.dell.com/jp (Japan only) • www.euro.dell.com (Europe only) • www.dell.com/la (Latin American and Caribbean countries) • www.dell.ca (Canada only) You can access Dell Support through the following websites and e-mail addresses: Dell Support websites • support.dell.com • support.jp.dell.com (Japan only) • support.euro.dell.
Getting Help Automated Order-Status Service To check on the status of any Dell products that you have ordered, you can go to support.dell.com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. For the telephone number to call your region, see “Contacting Dell” on page 53.
Getting Help Returning Items for Repair Under Warranty or for Credit Prepare all items being returned, whether for repair or credit, as follows: NOTE: Before you return the product to Dell, make sure to back up any data on the hard drive and on any other storage device in the product. Remove any and all confidential, proprietary and personal information, as well as removable media, such as CDs and PC Cards.
Getting Help 5. Pack the equipment to be returned in the original (or equivalent) packing materials. NOTE: You are responsible for paying shipping expenses. You are also responsible for insuring any product returned, and you assume the risk of loss during shipment to Dell. Collect On Delivery (C.O.D.) packages are not accepted. NOTE: Returns that are missing any of the preceding requirements will be refused at Dell’s receiving dock and returned to you.
Getting Help Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell’s automated-support telephone system direct your call more efficiently. You may also be asked for your Service Tag (located on a label under the FlexBay panel). Remember to fill out the following Diagnostics Checklist. If possible, turn on your computer before you call Dell for assistance and call from a telephone at or near the computer.
Getting Help See your operating system documentation to determine the contents of the computer’s start-up files. If the computer is connected to a printer, print each file. Otherwise, record the contents of each file before calling Dell. • Error message, beep code, or diagnostic code: • Description of problem and troubleshooting procedures you performed: Contacting Dell For customers in the United States, call 800-WWW-DELL (800-999-3355).
Finding More Information and Resources If you need to: See: reinstall your operating system the Operating System disc find your system model number the back of your computer run a diagnostic program for your computer, reinstall desktop system software, or update drivers for your computer, and readme files the Drivers and Utilities disc learn more about your operating system, maintaining peripherals, RAID, Internet, Bluetooth®, networking, and e-mail the Dell Technology Guide available on your hard
Finding More Information and Resources If you need to: See: find safety best practices information for your computer the safety and regulatory documents that shipped with your computer and also see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance review Warranty information, Terms and Conditions (U.S.
Specifications Computer Model Processor Studio XPS 435T/9000 Type Intel® Core™ i7 L2 cache up to 1 MB L3 cache 8 MB ™ This section provides information that you may need when setting up, updating drivers for, and upgrading your computer. NOTE: Offerings may vary by region. For more information regarding the configuration of your computer, click Start → Help and Support and select the option to view information about your computer. Drives Externally accessible two 5.
Specifications Drives Internally accessible Memory three 3.5-inch drive bays for SATA hard drives Memory Connectors Capacities 2 GB Maximum 24 GB NOTE: For instructions on upgrading your memory, see the Service Manual on the Dell Support website at support.dell.com.
Specifications Video Discrete External connectors PCI Express x16 card Audio Type Integrated 7.1 channel, High Definition Audio with S/PDIF support Network adapter RJ45 connector USB three top-panel, one front‑panel, and four back-panel USB 2.0-compliant connectors Audio top panel - one microphone and one headphone connector Communication Wireless (optional) wireless technology Physical Height 493 mm (19.40 inches) Width 198 mm (7.79 inches) Depth 528 mm (20.78 inches) Weight 20.
Specifications Power Computer Environment DC Power Supply Temperature ranges: Wattage Operating 10° to 35° C (50°F to 95°F) Storage – 40° to 70° C (–40°F to 149°F) Relative humidity (maximum): 20% to 80% (noncondensing) 475 W Maximum heat 1621 Btu/h dissipation NOTE: Heat dissipation is calculated by using the power supply wattage rating. Voltage 100-240 VAC. 50-60 Hz, 10.0 A NOTE: For information on voltage settings, see the safety information shipped with your computer.
Specifications Computer Environment Computer Environment Maximum shock (measured with hard drive in head-parked position and a 2-ms half-sine pulse): Altitude (maximum): Operating 40 G +/- 5% with pulse duration of 2 msec +/- 10% (equivalent to 20 inches/sec [51 cm/sec]) Storage 105 G +/- 5% with pulse duration of 2 msec +/- 10% (equivalent to 50 inches/sec [127 cm/sec]) 60 Operating –15.2 to 3048 m (–50 to 10,000 ft) Storage –15.
Appendix Macrovision Product Notice This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners. Use of this copyright protection technology must be authorized by Macrovision Corporation, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision Corporation. Reverse engineering or disassembly is prohibited.
Index B backups creating 24 customizing your desktop 22 your energy settings 23 D C calling Dell 52 CDs, playing and creating 22 chipset 57 computer capabilities 22 connect(ing) displays 8 optional network cable 11 to the Internet 14 conserving energy 23 Contacting Dell online 53 customer service 47 62 data, backing up 24 DellConnect 47 Dell Diagnostics 36 Dell Factory Image Restore 40 Dell Support Center 33 Dell support website 55 Dell Technology Guide for futher information 54 Diagnostic Checklist 52
Index E hardware problems eject button 16 email addresses for technical support 48 diagnosing 36 Hardware Troubleshooter 36 HDMI display 8 energy conserving 23 Express Service Code 46 F I IEEE 1394 connector 20 Internet connection 14 finding more information 54 ISP Internet Service Provider 14 front-side connectors 16 FTP login, anonymous 48 L H line-in connector 18 hard drive type 57 hard drive activity light 17 63
Index M P memory problems power button and light 17 solving 30 power problems, solving 28 memory support 57 processor 56 microphone connector 18 R N network connection fixing 28 network connector location 20 network speed testing 27 O optical audio connector S/PDIF connection 21 order status 49 64 reinstalling Windows 40 resources, finding more 54 restoring factory image 42 S security cable slot 19 Service Tag 16, 52 shipping products for return or repair 50 software features 22 software prob
Index specifications 26, 33, 40 support email addresses 48 support sites worldwide 48 System Messages 34 System Restore 40 T W warranty returns 50 Windows, reinstalling 40 Windows Vista® Program Compatibility Wizard 32 reinstalling 45 wireless network connection 27 technical support 47 temperature operating and storage ranges 59 U USB 2.
Printed in the U.S.A. www.dell.com | support.dell.
