Support Matrix
Table Of Contents
- SupportAssist Enterprise Version 2.0.50 Support Matrix
- Overview
- SupportAssist Enterprise capabilities available with Dell service contracts
- Supported servers
- Supported hypervisors
- Supported storage devices
- Supported networking devices
- Supported chassis
- Supported management and monitoring software
- Support for OEM devices
- Recommended OMSA version for SupportAssist Enterprise
- Supported operating systems on remote servers
- Adapters and supported systems management consoles
- Minimum requirements for installing and using SupportAssist Enterprise
- Other resources
Recommended OMSA version for
SupportAssist Enterprise
To monitor a server that you have added in SupportAssist Enterprise, the Dell EMC OpenManage Server Administrator (OMSA)
agent must be installed and running on the server.
The recommended version of OMSA may vary depending on the generation of the server and the operating system running on
the server. SupportAssist Enterprise supports the automatic download and installation of OMSA on the operating in the
following sections.
NOTE: SupportAssist Enterprise depends on the OMSA agent for monitoring a server only if you have added the server by
selecting the device type as Server / Hypervisor. PowerEdge servers running iDRAC7 and later can be monitored without
the need to have OMSA installed.
NOTE: For information about the minimum requirements for installing OMSA on a device, see the “Installation
Requirements” section in the OpenManage Server Administrator User's Guide available at https://www.dell.com/
openmanagemanuals.
The following table lists the recommended version of OMSA that must be installed on servers.
Microsoft Windows
The following table lists the recommended OMSA version for devices running Windows:
Table 22. Windows operating system and recommended OMSA version
PowerEdge server
generation
Operating system running on the device Recommended
OMSA version
yx5x Windows Server 2019 Standard, Essentials, and Datacenter 9.4
Windows Server 2016 Standard, Essentials, and Datacenter 9.4
yx2x to yx4x Windows Server 2019 Standard, Essentials, and Datacenter 9.4
Windows Server 2016 Standard, Essentials, and Datacenter 9.4
Windows Server 2012 Standard, Essentials, and Datacenter 9.2
Windows Server 2012 R2 Standard and Datacenter 9.3
Windows Server Core 2012 9.2
Windows Server Core 2012 R2 9.2
Windows Server Core 2016 9.4
Windows Server Core 2019 9.4
Windows 2012 Storage Server Standard 9.2
Windows 2012 Storage Server Work Group 9.2
Windows 2016 Storage Server Standard 9.2
Windows 2016 Storage Server Work Group 9.2
yx1x Windows Server 2016 Standard, Essentials, and Datacenter 9.1
Windows Server 2012 Standard, Essentials, and Datacenter 9.2
Windows Server 2012 R2 Standard and Datacenter 9.4
10
Recommended OMSA version for SupportAssist Enterprise 35