Support Matrix

NOTE: The downloads.dell.com page uses the Akamai third-party vendor for improved download experience.
○ https://sa-is.us.dell.com/*—for TechDirect integration.
NOTE: During registration, SupportAssist Enterprise verifies connectivity to the Internet by trying to connect to
http://www.dell.com, which then gets redirected to https://www.dell.com.
The following table lists the network bandwidth requirements for monitoring and collecting system information from devices:
Table 27. Network bandwidth requirements
Devices Monitoring Collecting System
Information
LAN bandwidth* WAN
bandwidth**
1 No Yes 10 Mbps 5 Mbps
20 Yes Yes 0.5 Gbps 10 Mbps
Up to 100 Yes Yes 0.5 Gbps 10 Mbps
Up to 300 Yes Yes 0.5 Gbps 10 Mbps
Up to 1000 Yes Yes 1 Gbps 20 Mbps
Up to 4000 Yes Yes 1 Gbps 20 Mbps
* Network bandwidth that is required for monitoring and collecting system information from devices within a single site.
** Network bandwidth that is required for monitoring and collecting system information from devices that are distributed
across multiple sites.
The following figure illustrates network port connectivity between SupportAssist Enterprise and other monitored devices:
44
Minimum requirements for installing and using SupportAssist Enterprise