Manualshelf

Users Guide

ManualsBrandsDell ManualsAnalyticsSupportAssist Enterprise Application 2.x
221222223224225226227228229230
Table Of Contents
Table 83. Error code appendix (continued)
Error code Error message Possible resolution
SA-20662 SupportAssist Enterprise is unable to set up the
adapter_name adapter because the adapter installer
file is not available at the default location.
Reinstall SupportAssist Enterprise and then try setting
up the adapter.
SA-20664 SupportAssist Enterprise is unable to set up the
adapter_name adapter because the installation of
another adapter is in progress.
Try setting up the adapter after the installation of the
other adapter is complete.
SA-20666 SupportAssist Enterprise is unable to connect to
Adapter adapter_name, because a connection could
not be established between the host and
management console.
Verify the following and then retry the operation:
● The system where the management console is set
up must be reachable from the server running
SupportAssist Enterprise.
● If the credentials of the management console have
changed, update the credentials of the adapter in
SupportAssist Enterprise.
SA-20666 SupportAssist Enterprise is unable to connect to
Adapter adapter_name.
Ensure the following:
● The system where the management console is set
up must be reachable from the server running
SupportAssist Enterprise
● If the credentials of the management console have
changed, update the credentials of the adapter in
SupportAssist Enterprise
SA-21005 SupportAssist Enterprise is unable to edit the details
of the adapter adapter_name because the name is
already in use by another adapter.
Enter any other name for the adapter and retry.
SA-21010 SupportAssist Enterprise is unable to edit the details
of the adapter adapter_name because of an unknown
error.
Retry editing the details of the adapter after some
time.
SA-21015 SupportAssist Enterprise is unable to edit the details
of the adapter adapter_name because the details of
the adapter are incorrect.
Ensure that the details of the adapter are correct and
then retry.
SA-21404 SupportAssist Enterprise is unable to edit the adapter
adapter_name because the adapter is not reachable.
Ensure that the details of the adapter are correct and
then retry.
SA-30005 SupportAssist Enterprise is unable to set up the
Remote Collector Remote Collector_name because
the Remote Collector is already added.
You may have already added the Remote Collector by
using another IP address.
SA-30010 SupportAssist Enterprise is unable to set up the
Remote Collector Remote Collector_name because
the provided name is already in use by another
Remote Collector.
Provide any other name and retry.
SA-30015 SupportAssist Enterprise is unable to set up the
Remote Collector Remote Collector_name because
the provided IP address range IP address_range
overlaps with the IP address range of another
Remote Collector.
Provide a mutually exclusive IP address range and
retry.
SA-30020 SupportAssist Enterprise is unable to set up the
Remote Collector Remote Collector_name because
another operation is in progress.
Retry the operation after some time.
SA-30025 SupportAssist Enterprise is unable to set up the
Remote Collector Remote Collector_name because
the credentials provided for the remote system are
incorrect.
Provide the correct credentials and retry.
Error code appendix 223