Users Guide

To add devices that are placed in the Staging group:
1. In the Refine by pane, expand Groups and select Staging. You can also select the adapter under Devices Added in the
Refine by pane to view devices that are inventoried by an adapter. If necessary, use the Search by option to filter the
displayed list of devices.
2. Perform one of the following:
● Select the devices and assign a credential profile that contains the credentials of the selected devices.
● Select a device and click Edit to assign a Credential Account.
3. Repeat step 2 until you have assigned the correct credential profile or account credentials to all devices.
Management Packs for inventorying devices managed by
Operations Manager
The following table lists the Dell EMC Server Management Pack Suite Version 6.3 or 7.0 required for SupportAssist Enterprise to
inventory devices that are managed by System Center Operations Manager (SCOM).
Table 16. Management Packs for inventorying devices managed by Operations Manager
Devices to be
monitored
Monitoring Feature Required Management Packs
Dell EMC x9xx or
later generation of
PowerEdge servers
Servers and Rack Workstations Agent-based
Monitoring
● Dell EMC Base Hardware Library
● Dell EMC Server Model
● Dell EMC Server Operations Library
● Dell EMC Server View Library
● Dell EMC Windows Server (Scalable Edition)
● Dell EMC Operations Library Common
● Dell EMC Server and Rack Workstation
Monitoring (Licensed)
iDRAC DRAC Monitoring
● Dell EMC Feature Monitoring (optional)
● Dell EMC Base Hardware Library
● Dell EMC Operations Library Common
● Dell EMC DRAC Model
● Dell EMC DRAC View
● Dell EMC DRAC Operations Library
● Dell EMC DRAC (SC2012 OM)
NOTE: For information about importing the required management packs, see the Dell EMC Server Management Pack Suite
For Microsoft System Center Operations Manager And System Center Essentials Installation Guide at https://
www.dell.com/openmanagemanuals, under Server Management Pack Versions for Microsoft System Center
Operations Manager.
Set up OpenManage Enterprise adapter
Prerequisites
● You must be logged in to SupportAssist Enterprise with elevated or administrative privileges. See Granting elevated or
administrative privileges to users on page 126.
● You must have administrator privileges on the system running OpenManage Enterprise.
● You must have created account credentials and a credential profile that contains the credentials of the devices that are
inventoried by the adapter. See Add Account Credentials on page 85 and Create credential profile on page 87.
About this task
Setting up the OpenManage Enterprise adapter enables you to inventory devices that are managed by OpenManage Enterprise.
During the set-up, SupportAssist Enterprise installs the adapter on the system running SupportAssist Enterprise and then
inventories the devices.
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Using Extensions