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Users Guide

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Table Of Contents
c. Type your first name, last name, phone number, alternate phone number, and email address in the appropriate fields.
d. Select the preferred contact method, preferred contact hours, and time zone.
5. Click Next.
The Parts Replacement Preferences for Dell Servers page is displayed.
6. Select I want Dell server replacement parts shipped automatically.
NOTE: If you do not wish to set up parts replacement preferences, the shipment of Dell EMC server replacement parts
could be delayed.
7. To copy the already provided contact information, click the appropriate link.
The Primary Shipping Contact information is populated.
8. In the Secondary Shipping Contact section, type the first name, last name, phone number, and email address of the
secondary contact.
NOTE: Contact details of the primary and secondary contact must be unique.
9. In the Shipping Address section, perform the following:
a. Select the preferred contact hours during which Dell EMC can contact you, if necessary.
b. Select the time zone, location, and type your shipping address in the appropriate fields.
c. Type any specific dispatch related information in the Dispatch Notes section.
NOTE: If a device is moved to a different location, ensure that the dispatch preferences and shipping information
are updated.
d. If you want an onsite technician to replace the dispatched hardware component, select I want a technician to replace
my parts onsite (if included in my service plan).
10. Click Update.
Delete a device group
Prerequisites
You must be logged in to SupportAssist Enterprise with elevated or administrative privileges. See SupportAssist Enterprise user
groups on page 124 and Granting elevated or administrative privileges to users on page 126.
About this task
You can delete device groups based on your preference.
NOTE:
You can delete a device group only if you are logged on as a member of the OpenManage Essentials Administrators,
Power Users, or Site Administrators group.
NOTE: Deleting a device group only removes the device group, device group credentials, and contact information. It does
not delete any devices from the Devices page.
Steps
1. Go to Devices > Manage Device Groups.
The Device Groups page is displayed.
2. Select a device group, and then click Delete.
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Device grouping