Reference Guide

Contents
4 REST API Guide – SupportAssist Enterprise
2.6.5 Filter devices ..................................................................................................................................................... 40
2.7 Maintenance mode ........................................................................................................................................... 44
2.7.1 Device maintenance mode ............................................................................................................................... 44
2.7.2 Site maintenance mode .................................................................................................................................... 44
2.8 Assign Credential Profile to devices ................................................................................................................. 46
2.9 Collection .......................................................................................................................................................... 47
2.10 Discovery Rule .................................................................................................................................................. 50
2.10.1 Retrieve Discovery Rule ............................................................................................................................... 50
2.10.2 Run Discovery Rule ...................................................................................................................................... 54
2.11 Retrieve cases .................................................................................................................................................. 55
2.12 Backup devices and groups ............................................................................................................................. 61
2.13 Restore devices and groups ............................................................................................................................. 67
A Error code appendix ................................................................................................................................................... 74
B Frequently asked questions ....................................................................................................................................... 94
C Glossary ..................................................................................................................................................................... 96