Reference Guide

SupportAssist Enterprise
59 REST API Guide SupportAssist Enterprise
]
}
The following is an example of a JSON for retrieving cases for both server and networking device types.
{
"pagination": {
"offset": 0,
"limit": 40
},
"filters": [
{
"operator": "IN",
"field":"devicetype",
"values":["server", "networking"]
}
]
}
The following is an example of a JSON for retrieving cases for server and chassis where the case source is Email
or SupportAssist.
{
"pagination": {
"offset": 0,
"limit": 40
},
"filters": [
{
"operator": "IN",
"field":"deviceType",
"values":["server", "Chassis"]
},
{
"operator": "IN",
"field":"source",
"values":["Email","SupportAssist"]
}
]
}
The following is an example of a JSON for retrieving the 8th and 9th case, where the offset is 7
and the limit is 2.
{
"pagination" : {
"offset" : "7",
"limit" : "2"
},
"filters":[
{
"operator" : "contains",
"field":"source",
"value" : "others"
}
]
}