Reference Guide

SupportAssist Enterprise
60 REST API Guide – SupportAssist Enterprise
Response format: In this example, the total number of cases that matched the search criteria are 52.
{
"data":[
{
"id":"915195604",
"title":"Hardware (Other)",
"status":"Open",
"source":"Others",
"saDeviceId":"<device_id>",
"deviceName":"VRTX",
"deviceType":"Chassis",
"serviceTag":"CAIN008",
"caseCreationDate":1515661047000,
"entitlementType":"Basic Support",
"entitlementDescription":"Your device is covered under a current Dell
Basic Hardware service contract."
},
{
"id":"915185669",
"title":"Hardware (Other)",
"status":"Open",
"source":"Others",
"saDeviceId":"<device_id>",
"deviceName":"VRTX",
"deviceType":"Chassis",
"serviceTag":"CAIN008",
"caseCreationDate":1515577683000,
"entitlementType":"Basic Support",
"entitlementDescription":"Your device is covered under a current Dell
Basic Hardware service contract."
}
],
"searchQuery":{
"pagination":{
"offset":7,
"limit":2,
"total":52
},
"filters":[
{
"operator":"contains",
"field":"source",
"value":"others",
"values":null,
"filters":null,
"logic":null
}
],
}
}