Support Matrix
Table Of Contents
- SupportAssist Enterprise Version 2.0.60 Support Matrix
- Overview
- SupportAssist Enterprise capabilities available with Dell service contracts
- Supported servers
- Supported hypervisors
- Supported storage devices
- Supported networking devices
- Supported chassis
- Supported management and monitoring software
- Support for OEM devices
- Recommended OMSA version for SupportAssist Enterprise
- Supported operating systems on remote servers
- Adapters and supported systems management consoles
- Minimum requirements for installing and using SupportAssist Enterprise
- SupportAssist Enterprise resources
- Contacting Dell EMC
Table 2. Supported Dell EMC PowerEdge servers
PowerEdge servers Remote monitoring and
case creation
Automatic collection of
system information
Supported iDRAC firmware
versions
M620 Yes Yes 2.60.60.60
M820 Yes Yes 2.60.60.60
R220 Yes Yes 2.60.60.60
R320 Yes Yes 2.60.60.60
R420 Yes Yes 2.60.60.60
R520 Yes Yes 2.60.60.60
R620 Yes Yes 2.60.60.60
R720 Yes Yes 2.60.60.60
R720xd Yes Yes 2.60.60.60
R820 Yes Yes 2.60.60.60
R920 Yes Yes 2.60.60.60
T320 Yes Yes 2.60.60.60
T420 Yes Yes 2.60.60.60
T620 Yes Yes 2.60.60.60
yx3x servers
FC430 Yes Yes
● 2.60.60.60
● 2.70.70.70
FC630 Yes Yes
● 2.60.60.60
● 2.70.70.70
FC830 Yes Yes
● 2.60.60.60
● 2.70.70.70
FM120 Yes Yes 2.60.60.60
R230 Yes Yes
● 2.60.60.60
● 2.70.70.70
R330 Yes Yes
● 2.60.60.60
● 2.70.70.70
R430 Yes Yes
● 2.60.60.60
● 2.70.70.70
R530 Yes Yes
● 2.60.60.60
● 2.70.70.70
R530xd Yes Yes
● 2.60.60.60
● 2.70.70.70
R630 Yes Yes
● 2.60.60.60
● 2.70.70.70
R730 Yes Yes
● 2.60.60.60
● 2.70.70.70
R730xd Yes Yes
● 2.60.60.60
● 2.70.70.70
R830 Yes Yes
● 2.60.60.60
● 2.70.70.70
10 Supported servers