Support Matrix

Table 10. Supported PS series or EqualLogic devices
Model Remote
monitoring and
case creation
Automatic
collection
of system
information
Collection
protocol
Ports used Latest supported
firmware version
PS6500* Yes Yes SNMPv2, SSH2,
and FTP
161, 22, and 21 10.0.3
PS6510* Yes Yes SNMPv2, SSH2,
and FTP
161, 22, and 21 10.0.3
PS6610 Yes Yes SNMPv2, SSH2,
and FTP
161, 22, and 21 10.0.3
* Support for this storage device has been assessed based on SupportAssist Enterprise compatibility with similar PS Series
storage device models.
Supported MD series or PowerVault devices
The following table lists the supported MD series or PowerVault devices.
NOTE: Collection of system information is also supported from PowerVault MD3060e which is attached to a server.
Table 11. Supported MD series or PowerVault devices
Model Remote
monitoring and
case creation
Automatic
collection
of system
information
Collection
protocol
Port used Latest supported
firmware version
MD3000i Yes Yes SYMbolSDK 2463 7.35.39.64
MD3200i Yes Yes SYMbolSDK 2463 7.84.56
MD3220i Yes Yes SYMbolSDK 2463 7.84.56
MD3260 Yes Yes SYMbolSDK 2463 8.20.24.60
MD3260i Yes Yes SYMbolSDK 2463 8.20.24.60
MD3400 Yes Yes SYMbolSDK 2463 8.25.9.61
MD3420 Yes Yes SYMbolSDK 2463 8.25.9.61
MD3460 Yes Yes SYMbolSDK 2463 8.25.13.60
MD3600 Yes Yes SYMbolSDK 2463 7.84.56
MD3600f Yes Yes SYMbolSDK 2463 7.84.56
MD3600i Yes Yes SYMbolSDK 2463 7.84.56
MD3620f Yes Yes SYMbolSDK 2463 8.20.21.61
MD3620i Yes Yes SYMbolSDK 2463 8.20.21.61
MD3660f Yes Yes SYMbolSDK 2463 8.20.21.61
MD3660i Yes Yes SYMbolSDK 2463 8.20.21.61
MD3800f Yes Yes SYMbolSDK 2463 8.25.09.61
MD3800i Yes Yes SYMbolSDK 2463
● 8.20.21.61
● 8.25.09.61
MD3820f Yes Yes SYMbolSDK 2463 8.25.09.61
MD3820i Yes Yes SYMbolSDK 2463 8.25.9.61
MD3860f Yes Yes SYMbolSDK 2463 8.25.9.61
22 Supported storage devices