Support Matrix

Table 11. Supported MD series or PowerVault devices
Model Remote
monitoring and
case creation
Automatic
collection
of system
information
Collection
protocol
Port used Latest supported
firmware version
MD3860i Yes Yes SYMbolSDK 2463 8.25.9.61
Supported ME series devices
The following table lists the supported ME series devices.
Table 12. Supported ME series devices
Model Remote
monitoring and
case creation
Automatic
collection
of system
information
Collection
protocol
Port used Latest supported
firmware version
ME4012 Yes Yes REST 443 G280
ME4012 with
ME412
Yes Yes REST 443 G280
ME4024 Yes Yes REST 443 G280
ME4024 with
ME424
Yes Yes REST 443 G280
ME4084 Yes Yes REST 443 G280
ME484 Yes Yes REST 443 G280
Supported SC series or Dell Compellent devices
SupportAssist Enterprise only supports multiple-device collections for deployment purpose. Remote monitoring, case creation,
and periodic collection of system information are supported through the SupportAssist solution that is available on the device
when using Dell Storage Manager SupportAssist feature.
NOTE:
Remote monitoring and case creation is supported on SC200, SC220, SC280, SC100, SC120, SC180, SC400,
SC420, SC360, SC460, and SC480 expansion enclosures by using Dell Storage Manager.
The following table lists the supported SC series or Dell Compellent devices.
Table 13. Supported SC series or Dell Compellent devices
Model Remote
monitoring and
case creation
Automatic
periodic data
collection
Collection
protocol
Port used Latest supported
firmware version
SC4000 No No REST 443 7.4.2
SC4020 No No REST 443 7.4.2
SC5020 No No REST 443 7.4.2
SC7020 No No REST 443 7.4.2
SC8000 No No REST 443 7.2
SC9000 No No REST 443 7.4.2
SCv2000 No No REST 443 7.2
SCv2020* No No REST 443 7.2
SCv2080* No No REST 443 7.2.11
Supported storage devices 23