Support Matrix

Table 16. Supported PowerConnect devices
PowerConnect
devices
Remote
monitoring and
case creation
Automatic
collection
of system
information
Collection
protocol
Ports used Latest supported
firmware version
W-6000 Yes Yes SSH2 and SNMPv2 22 and 161 6.3
W-620 Yes Yes SSH2 and SNMPv2 22 and 161 6.3
W-650 Yes Yes SSH2 and SNMPv2 22 and 161 6.3
W-651 Yes Yes SSH2 and SNMPv2 22 and 161 6.3
W-7210, W-7220,
and W-7240
Yes Yes SSH2 and SNMPv2 22 and 161 6.3
Supported Dell Force10 devices
Remote monitoring and case creation are supported only if SNMP settings are configured on the networking device.
SupportAssist Enterprise does not support the configuration of SNMP settings on the networking device. Therefore, you must
manually configure the SNMP settings on the networking device.
The following table lists the supported Dell Force10 devices:
Table 17. Supported Dell Force10 devices
Dell Force10
devices
Remote
monitoring and
case creation
Automatic
collection
of system
information
Collection
protocol
Port used Latest supported
firmware version
C150 Yes Yes SSH2 22 8.4
C300 Yes Yes SSH2 22 8.4
E1200i ExaScale Yes Yes SSH2 22 8.4
E300 Yes Yes SSH2 22 8.4
E600 TeraScale Yes Yes SSH2 22 8.4
E600i ExaScale Yes Yes SSH2 22 8.4
MXL 10/40 GbE Yes Yes SSH2 22 9.3
S25 24P Yes Yes SSH2 22 8.2.1
S25 24T Yes Yes SSH2 22 8.2.1
S25 24V Yes Yes SSH2 22 8.2.1
S25N Yes Yes SSH2 22 8.2.1
S4810 and S4820T Yes Yes SSH2 22 9.3
S50 - 48T Yes Yes SSH2 22 8.2.1
S50 - 48TV Yes Yes SSH2 22 8.2.1
S50N Yes Yes SSH2 22 8.2.1
S50P Yes Yes SSH2 22 8.2.1
S55 Yes Yes SSH2 22 8.3
S55T Yes Yes SSH2 22 8.2.1
S60 Yes Yes SSH2 22 8.3
S60 - 44T Yes Yes SSH2 22 8.3.3
Z9000 Yes Yes SSH2 22 9.3
30 Supported networking devices