Support Matrix
Table Of Contents
- SupportAssist Enterprise Version 2.0.60 Support Matrix
- Overview
- SupportAssist Enterprise capabilities available with Dell service contracts
- Supported servers
- Supported hypervisors
- Supported storage devices
- Supported networking devices
- Supported chassis
- Supported management and monitoring software
- Support for OEM devices
- Recommended OMSA version for SupportAssist Enterprise
- Supported operating systems on remote servers
- Adapters and supported systems management consoles
- Minimum requirements for installing and using SupportAssist Enterprise
- SupportAssist Enterprise resources
- Contacting Dell EMC
Supported chassis
The following table lists the supported chassis:
Table 19. Supported chassis
PowerEdge
chassis devices
Remote
monitoring and
case creation
Automatic
collection
of system
information
Collection
protocol
Port used Latest supported
firmware version
PowerEdge
M1000e
Yes Yes SSH2 22 6.1
PowerEdge VRTX Yes Yes SSH2 22 3.1
PowerEdge FX2/
FX2s
Yes Yes SSH2 22 2.1
PowerEdge
MX7000
Yes Yes REST 443
● 1.10.00
● 1.20.00
Supported storage module
The following table lists the supported storage module:
Table 20. Supported storage module
Device Remote monitoring and
case creation
Automatic collection of
system information
Latest supported
firmware version
PowerEdge FD332* Yes No 3.31
PowerEdge MX5016s* No No 2.20
* Collection of system information is available in collections that are collected from chassis.
7
32 Supported chassis