Support Matrix
Table Of Contents
- SupportAssist Enterprise Version 2.0.60 Support Matrix
- Overview
- SupportAssist Enterprise capabilities available with Dell service contracts
- Supported servers
- Supported hypervisors
- Supported storage devices
- Supported networking devices
- Supported chassis
- Supported management and monitoring software
- Support for OEM devices
- Recommended OMSA version for SupportAssist Enterprise
- Supported operating systems on remote servers
- Adapters and supported systems management consoles
- Minimum requirements for installing and using SupportAssist Enterprise
- SupportAssist Enterprise resources
- Contacting Dell EMC
Figure 1. Managed devices
● 1—network ports that are required for discovering devices and collecting system information
● 2—network ports that are required for uploading the collected system information (collection)
● 3—network ports required for adapters
● 4—network ports on devices for collecting system information
The following table lists the ports that must be open on the local system:
Table 28. Network port requirements on the local system
Port Direction Usage
22 Out To add the local system running a Linux operating system and for collecting system
information
80 Out For HTTP communication
135 Out To add the local system running Windows (WMI) and to collect system information
162 In To receive alerts (SNMP traps) from remote devices
Minimum requirements for installing and using SupportAssist Enterprise 45