Users Guide

● Windows Server Core 2012 R2
● Windows Server Core 2016
● Windows Server Core 2019
Steps
1. On the server where SupportAssist Enterprise is installed, browse to the <Drive where SupportAssist Enterprise
is installed>:\Program Files\Dell\SupportAssist\scripts folder.
2. Copy the script file (WindowsSNMPConfig.ps1) located in the folder and paste the file at a desired location (for example,
C:\temp) on the device.
3. Perform one of the following, depending on the operating system running on the device:
● In Windows Server 2012, on the Start screen, right-click the Windows PowerShell tile, and in the app bar, click Run as
administrator.
● In Windows Server 2003, 2008, or Windows Small Business Server 2011, click Start, type PowerShell, right-click
Windows PowerShell, and then click Run as administrator.
4. Set the PowerShell execution policy as appropriate on the device. For example, type the following command: Set–
ExecutionPolicy RemoteSigned or Set–ExecutionPolicy AllSigned.
5. Run the script file on the device using the following syntax: <script file path> –hosts <IP address of
server where SupportAssist Enterprise is installed>. For example, ./WindowsSNMPConfig.ps1 –
hosts 10.55.101.20.
6. If Verisign is not included as a trusted publisher on the device, you are prompted to confirm if you want to run the software
from an untrusted publisher. Press <R> to run the script.
Manually configuring the alert destination of a server running
Windows
Perform the following steps to manually configure the alert destination of a server running Microsoft Windows:
Steps
1. Open a command prompt, type services.msc, and press Enter.
The Services window is displayed.
2. Browse the list of services, and ensure that the status of the SNMP Service is displayed as Started.
3. Right-click SNMP Service and select Properties.
The SNMP Service Properties window is displayed.
4. Click the Traps tab, and perform the following:
a. In the Community name box, type the community name, and click Add to list.
b. In Trap destinations, click Add.
The SNMP Service Configuration window is displayed.
c. In the Host name, IP or IPX address field, type the host name or IP address of the server where SupportAssist
Enterprise is installed, and click Add.
5. Click Apply.
6. In the Services window, right-click SNMP Service and click Restart.
Manually configuring the alert destination of a server by using the
script file on a server running Linux
Prerequisites
● Net-SNMP must be installed on the system. For information on installing Net-SNMP, see Install Net-SNMP on a server
running Linux
● Ensure that you have root privileges on the device.
The script file is supported only on devices running the following operating systems:
● Red Hat Enterprise Linux 5.5 (32-bit and 64-bit)
● Red Hat Enterprise Linux 5.7 (32-bit and 64-bit)
Manually configuring SNMP settings
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