Users Guide

Validation test status
The following table provides information about the items displayed in the Validation test section on the Site Inventory
Validation page.
Table 47. Validation test status
Field Description
Validation test Displays a type of tests performed during inventory
validation.
Success Displays a status icon and the rollup count of number of
devices that were validated successfully.
Failed Displays a status icon and the rollup count of number of
devices that were not validated successfully.
Others Displays a status icon and the rollup count of number of:
● Devices that may not be supported or monitored by
SupportAssist Enterprise
● Devices added or discovered in SupportAssist Enterprise
through the adapter
● Devices for which the connectivity test has failed
● Devices for which you have disabled monitoring
History of inventory validation
The following table provides information about the items displayed in the history section on the Site Inventory Validation
page.
Table 48. History of inventory validation
Field Description
Started Date and time when the periodic inventory validation was
started.
Completed Date and time when the periodic inventory validation was
completed.
NOTE: If you are running periodic inventory validation
for the first time, the Completed value is NA.
Last Updated Date and time when the periodic inventory validation was
last performed.
NOTE: If you are running periodic inventory validation
for the first time, the Last Updated value is blank.
Device Groups page
The Device Groups page allows you to create and manage devices groups.
The Create Device Group option available at the top of the Device Groups page enables you to create a new device group.
At the top of the Device Groups page, the navigation trail is displayed.
The Select group actions list enables you to select an action that you want to perform on the group. The following are the
available actions:
● Manage Devices — To add or remove devices from a device group.
● Manage Contacts — To provide the contact information and parts dispatch information for each device type included in a
device group.
● Edit/Delete Group — To edit the group details or delete a device group.
SupportAssist Enterprise user interface
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