Users Guide

Table 72. Remote Collectors
Field Description
● Copy failed — The Remote Collector could not be copied
to the remote server.
● Installation failed — Installation of the Remote Collector
could not be completed successfully.
● Configuration failed — SupportAssist Enterprise could
not complete the configuring the settings of the Remote
Collector.
● Validation failed — SupportAssist Enterprise could not
verify if the remote server meets the prerequisites for
setting up the Remote Collector.
● Low disk space — The free hard-drive space on the
server where the Remote Collector is set up is less than
500 MB.
● Connection initiated — Displayed when a connection is
initiated while connecting to the SupportAssist server.
Upload Connectivity Displays the status of the Internet connectivity from the
remote system to Dell EMC.
Set Up Remote Collector
The Set Up Remote Collector window allows you to set up a Remote Collector. The following table provides information about
the items displayed in the Set Up Remote Collector window.
Table 73. Set Up Remote Collector
Field Description
Host name / IP address The host name or IP address of the serve where you want to
set up the Remote Collector.
Name (Optional) An optional name that you want to use for identifying the
Remote Collector in SupportAssist Enterprise.
User name The user name required to connect to the server where you
want to set up the Remote Collector.
Password The password required to connect to the server where you
want to set up the Remote Collector.
Hostname Select to enter a hostname expression for assigning devices
to the Remote Collector.
Expression The hostname expression for assigning devices to the Remote
Collector.
IP address / range Select to enter an IP address range for assigning devices to
the Remote Collector.
Add another hostname Click to open an additional hostname expression field.
IP address / range The IP address or IP address range of the devices that you
want to associate with the Remote Collector.
Add another expression Click to open an additional hostname expression field.
The remote system connects to the internet through a
proxy server
Select to enter details of the proxy server through which the
remote server connects to the Internet.
Host name / IP address The host name or IP address of the proxy server.
Port The port number used by the proxy server.
Requires authentication Select this option if a user name and password are required to
connect to the proxy server.
198 SupportAssist Enterprise user interface