Users Guide

}
#============= snmpd_t ==============
allow snmpd_t websm_port_t:tcp_socket name_connect;
allow snmpd_t root_t:dir write;
allow snmpd_t root_t:dir add_name;
allow snmpd_t root_t:file { write create open getattr };
3. Save the policy file.
4. Browse to the folder where you saved the policy file.
5. Type checkmodule -M -m -o supportassistpolicy.mod supportassistpolicy.te and press Enter.
6. Type semodule_package -o supportassistpolicy.pp -m supportassistpolicy.mod and press Enter.
7. Type semodule -i supportassistpolicy.pp and press Enter.
Open the SupportAssist Enterprise user interface
Steps
You can open the SupportAssist Enterprise user interface by using one of the following methods:
● If you are logged in to the server where SupportAssist Enterprise is installed:
○ Double-click the SupportAssist Enterprise desktop icon.
○ Open a web browser and type the address in the following format:
http://localhost:9099/SupportAssist
NOTE:
If you entered a custom port number during the installation of SupportAssist Enterprise, you must replace 9099
with the custom port number in the web address.
● To access SupportAssist Enterprise from a remote system, open a web browser and type the address in the following
format:
https://<IP address or host name of the server where SupportAssist Enterprise is
installed>:5700/SupportAssist
For example, https://10.25.35.1:5700/SupportAssist
NOTE: When typing the address, ensure that you type SupportAssist with the S and A in uppercase.
○ If you are using Internet Explorer, the following message may be displayed: There is a problem with this website’s
security certificate. To open SupportAssist Enterprise, click Continue to this website (not recommended).
○ If you are using Mozilla Firefox, the following message may be displayed: This Connection is Untrusted. To open
SupportAssist Enterprise, click I Understand the Risks, and then click Add Exception. In the Add Security Exception
window, click Confirm Security Exception.
The SupportAssist Enterprise login page is displayed in the web browser.
NOTE:
The recommended screen resolution for optimally viewing the SupportAssist Enterprise user interface is 1280 x 1024
or higher.
Log in to SupportAssist Enterprise
Steps
1. In the SupportAssist Enterprise login page, type the username and password in the appropriate fields.
NOTE:
If SupportAssist Enterprise is installed on a Linux operating system, you can also provide the username and
password of a user account that is a member of the root or users user group. For information about the SupportAssist
Enterprise user groups, see SupportAssist Enterprise user groups.
NOTE: If the server where SupportAssist Enterprise is installed is a member of a Windows domain, you must provide the
username in the [Domain\Username] format. For example, MyDomain\MyUsername. You can also use a period [ . ] to
indicate the local domain. For example, .\Administrator.
Getting started with SupportAssist Enterprise 33