Support Matrix
Table Of Contents
- SupportAssist Enterprise Version 2.0.70 Support Matrix
- Contents
- Overview
- SupportAssist Enterprise capabilities available with Dell service contracts
- Supported servers
- Supported Dell EMC PowerEdge servers
- Supported Dell EMC PowerEdge C Series servers
- Supported Dell EMC PowerEdge XE Series servers
- Supported Dell EMC Remote Access Controllers
- Supported Dell EMC XC Series Web-Scale converged appliances
- Supported Dell EMC DSS server
- Supported PowerVault devices
- Supported AX nodes
- Supported hypervisors
- Supported storage devices
- Supported networking devices
- Supported chassis
- Supported management and monitoring software
- Support for OEM devices
- Recommended OMSA version for SupportAssist Enterprise
- Supported operating systems on remote servers
- Supported adapters
- Minimum requirements for installing and using SupportAssist Enterprise
- SupportAssist Enterprise resources
- Contacting Dell EMC
Table 2. Supported Dell EMC PowerEdge servers (continued)
PowerEdge servers Remote monitoring and
case creation
Automatic collection of
system information
Supported iDRAC firmware
versions
15th generation
MX750c Yes Yes 4.40.20.00
R650 Yes Yes 4.40.20.00
R6515 Yes Yes
● 3.40.40.40
● 4.00.00.00
● 4.10.10.10
● 4.20.20.20
● 4.32.10.00
● 4.32.20.00
● 4.40.00.00
● 4.40.10.00
R6525 Yes Yes
● 3.42.42.42
● 3.43.43.43
● 4.00.00.00
● 4.10.10.10
● 4.20.20.20
● 4.30.30.30
● 4.32.10.00
● 4.32.20.00
● 4.40.00.00
● 4.40.10.00
R750 Yes Yes 4.40.23.00
R7515 Yes Yes
● 3.40.40.40
● 4.00.00.00
● 4.10.10.10
● 4.20.20.20
● 4.30.30.30
● 4.32.10.00
● 4.32.20.00
● 4.40.00.00
● 4.40.10.00
R7525 Yes Yes
● 4.10.10.10
● 4.20.20.20
● 4.30.30.30
● 4.32.10.00
● 4.32.20.00
● 4.40.00.00
● 4.40.10.00
* Support for this server has been assessed based on SupportAssist Enterprise compatibility with other similar PowerEdge
servers.
NOTE:
SupportAssist Enterprise provides limited support (monitoring, case creation, and data collection) for PowerEdge
FM120x4. To enable SupportAssist Enterprise to monitor PowerEdge FM120x4, you must add each server node or iDRAC
individually in SupportAssist Enterprise.
NOTE: You can also add non-Dell branded servers in SupportAssist Enterprise. For these servers, only collection of host
information is supported.
NOTE: You can also add 15th generation of PowerEdge servers with Ubuntu 18.04.x operating system installed on them.
For these servers, only collection of system information is supported.
Supported servers 15