Support Matrix

NOTE: On 13th and 14th generation of PowerEdge servers, installation of SupportAssist Enterprise is supported on Red Hat
Enterprise Linux 8.0 operating system.
NOTE: On 15th generation of PowerEdge servers, installation of SupportAssist Enterprise is supported on Red Hat
Enterprise Linux 8.0 Z-stream and Red Hat Enterprise Linux 7.6 Z-stream operating systems.
Supported Dell EMC PowerEdge C Series servers
The following table displays the list of supported Dell EMC PowerEdge C Series servers:
Table 3. Dell EMC PowerEdge C Series servers
Model Remote monitoring and
case creation
Automatic collection of
system information
Supported iDRAC firmware
versions
C1100 Yes Yes —
C2100 Yes Yes —
C4130 Yes Yes —
C6100 Yes Yes —
C6105 Yes Yes —
C6145 Yes Yes —
C6320 Yes Yes —
C6320p Yes Yes —
C6420 Yes Yes —
C6520 Yes Yes 4.40.21.00
C6525 Yes Yes 4.40.10.00
Supported Dell EMC PowerEdge XE Series servers
The following table lists the supported Dell EMC PowerEdge XE Series servers:
NOTE:
Monitoring of PowerEdge XE Series servers is supported only if the devices are added in SupportAssist Enterprise
by selecting the device type as iDRAC.
Table 4. Supported Dell EMC PowerEdge XE Series servers
Model Remote monitoring and
case creation
Automatic collection of
system information
Supported iDRAC firmware
version
XE2420 Yes Yes
● 4.00.129.00
● 4.40.00.00
XE7420 Yes Yes 4.00.119.00
XE7440 Yes Yes 4.00.119.00
XE8545 Yes Yes 4.22.00.100
Supported Dell EMC Remote Access Controllers
The following table lists the supported Dell EMC Remote Access Controllers:
NOTE:
To add an iDRAC7 or iDRAC8 in SupportAssist Enterprise, ensure that the Enterprise or Express license is installed
on the iDRAC.
16 Supported servers