Support Matrix
Table Of Contents
- SupportAssist Enterprise Version 2.0.70 Support Matrix
- Contents
- Overview
- SupportAssist Enterprise capabilities available with Dell service contracts
- Supported servers
- Supported Dell EMC PowerEdge servers
- Supported Dell EMC PowerEdge C Series servers
- Supported Dell EMC PowerEdge XE Series servers
- Supported Dell EMC Remote Access Controllers
- Supported Dell EMC XC Series Web-Scale converged appliances
- Supported Dell EMC DSS server
- Supported PowerVault devices
- Supported AX nodes
- Supported hypervisors
- Supported storage devices
- Supported networking devices
- Supported chassis
- Supported management and monitoring software
- Support for OEM devices
- Recommended OMSA version for SupportAssist Enterprise
- Supported operating systems on remote servers
- Supported adapters
- Minimum requirements for installing and using SupportAssist Enterprise
- SupportAssist Enterprise resources
- Contacting Dell EMC
Supported hypervisors
The following table lists the supported hypervisors:
Table 10. Hypervisors
Hypervisors Remote monitoring
and case creation
Automatic collection
of system
information
Collection protocol Ports used
ESX 4.0 Yes* Yes SSH and VMware SDK 22 and 443
ESXi 4.0 Yes* Yes SSH and VMware SDK 22 and 443
ESXi 4.0 U3 Yes* Yes SSH and VMware SDK 22 and 443
ESX 4.1 U3 Yes* Yes SSH and VMware SDK 22 and 443
ESXi 4.1 Yes* Yes SSH and VMware SDK 22 and 443
ESXi 4.1 U3 Yes* Yes SSH and VMware SDK 22 and 443
ESXi 5.0 Yes* Yes SSH and VMware SDK 22 and 443
ESXi 5.0 U3 Yes* Yes SSH and VMware SDK 22 and 443
ESXi 5.1 Yes* Yes SSH and VMware SDK 22 and 443
ESXi 5.5 Yes* Yes SSH and VMware SDK 22 and 443
ESXi 5.5 U1 Yes* Yes SSH and VMware SDK 22 and 443
ESXi 5.5 U2 Yes* Yes SSH and VMware SDK 22 and 443
ESXi 5.5 U3 Yes* Yes SSH and VMware SDK 22 and 443
ESXi 6.0 Yes* Yes SSH and VMware SDK 22 and 443
ESXi 6.0 U1 Yes* Yes SSH and VMware SDK 22 and 443
ESXi 6.0 U3 Yes* Yes SSH and VMware SDK 22 and 443
ESXi 6.5 Yes* Yes SSH and VMware SDK 22 and 443
ESXi 6.5 U1 Yes* Yes SSH and VMware SDK 22 and 443
ESXi 6.5 U3 Yes* Yes SSH and VMware SDK 22 and 443
ESXi 6.7 Yes* Yes SSH and VMware SDK 22 and 443
ESXi 6.7 U3 Yes* Yes SSH and VMware SDK 22 and 443
ESXi 7.0 Yes* Yes SSH and VMware SDK 22 and 443
ESXi 7.0 U1 Yes* Yes SSH and VMware SDK 22 and 443
Citrix XenServer 6.0 No Yes SSH2 22
Citrix XenServer 6.2 Yes* Yes SSH2 22
Citrix XenServer 6.5 Yes* Yes SSH2 22
Citrix XenServer 7.0 No Yes SSH2 22
Citrix XenServer 7.1
LTSR CU2
No Yes SSH2 22
Citrix XenServer 7.2 Yes* Yes SSH2 22
4
20 Supported hypervisors