Support Matrix
Table Of Contents
- SupportAssist Enterprise Version 2.0.70 Support Matrix
- Contents
- Overview
- SupportAssist Enterprise capabilities available with Dell service contracts
- Supported servers
- Supported Dell EMC PowerEdge servers
- Supported Dell EMC PowerEdge C Series servers
- Supported Dell EMC PowerEdge XE Series servers
- Supported Dell EMC Remote Access Controllers
- Supported Dell EMC XC Series Web-Scale converged appliances
- Supported Dell EMC DSS server
- Supported PowerVault devices
- Supported AX nodes
- Supported hypervisors
- Supported storage devices
- Supported networking devices
- Supported chassis
- Supported management and monitoring software
- Support for OEM devices
- Recommended OMSA version for SupportAssist Enterprise
- Supported operating systems on remote servers
- Supported adapters
- Minimum requirements for installing and using SupportAssist Enterprise
- SupportAssist Enterprise resources
- Contacting Dell EMC
Supported networking devices
This section provides information about the following and other supported Dell networking devices:
● PowerConnect
● Dell Force10
● Brocade
● Cisco
NOTE: Remote monitoring and case creation are supported only if SNMP settings are configured on the networking device.
SupportAssist Enterprise does not support the configuration of SNMP settings on the networking device. Therefore, you
must manually configure the SNMP settings on the networking device.
Topics:
• Other Dell networking devices
• Supported PowerConnect devices
• Supported Dell Force10 devices
• Other supported networking devices
Other Dell networking devices
The following table lists the other supported Dell networking devices:
Table 16. Other supported Dell networking devices
Networking
devices
Remote
monitoring and
case creation
Automatic
collection
of system
information
Collection
protocol
Port used Latest supported
firmware version
C7004/C150 and
C7008/C300
Yes Yes SSH2 22 8.4.7
C9010 (with
C1048p)*
Yes Yes SSH2 22 9.14
C9010 (with
N3PeX)
Yes Yes SSH2 22 9.14
FN IOA Yes Yes SSH2 22 9.14
MX5108n Yes Yes SSH2 22
● 10.5.0.3
● 10.5.0.3P1
● 10.5.0.5*
MX9116n Yes Yes SSH2 22
● 10.5.0.3
● 10.5.0.3P1
● 10.5.0.5*
MXG610s No Yes SSH2 22 8.1.0_lnx2
MXL 10/40 GbE Yes Yes SSH2 22 9.14
N1100* Yes Yes SSH2 22 6.4.2
N1108EP-ON Yes Yes SSH2 22 6.4.3
N1148P-ON Yes Yes SSH2 22 6.6
N1500* Yes Yes SSH2 22 6.5
6
26 Supported networking devices