Support Matrix

Chapter 1: Overview...................................................................................................................... 5
New and enhanced features............................................................................................................................................. 5
Chapter 2: SupportAssist Enterprise capabilities available with Dell service contracts.................. 6
Chapter 3: Supported servers....................................................................................................... 8
Supported Dell EMC PowerEdge servers...................................................................................................................... 8
Supported Dell EMC PowerEdge C Series servers....................................................................................................16
Supported Dell EMC PowerEdge XE Series servers................................................................................................. 16
Supported Dell EMC Remote Access Controllers...................................................................................................... 16
Supported Dell EMC XC Series Web-Scale converged appliances........................................................................17
Supported Dell EMC DSS server....................................................................................................................................18
Supported PowerVault devices...................................................................................................................................... 18
Supported AX nodes......................................................................................................................................................... 19
Chapter 4: Supported hypervisors............................................................................................... 20
Chapter 5: Supported storage devices.........................................................................................22
Supported PS series or EqualLogic devices................................................................................................................22
Supported MD series or PowerVault devices.............................................................................................................23
Supported ME series devices.........................................................................................................................................24
Supported SC series or Dell Compellent devices...................................................................................................... 24
Supported Network Attached Storage (NAS) devices............................................................................................25
Chapter 6: Supported networking devices................................................................................... 26
Other Dell networking devices....................................................................................................................................... 26
Supported PowerConnect devices............................................................................................................................... 30
Supported Dell Force10 devices..................................................................................................................................... 31
Other supported networking devices........................................................................................................................... 32
Chapter 7: Supported chassis......................................................................................................34
Chapter 8: Supported management and monitoring software...................................................... 35
Chapter 9: Support for OEM devices........................................................................................... 36
Chapter 10: Recommended OMSA version for SupportAssist Enterprise...................................... 37
Chapter 11: Supported operating systems on remote servers....................................................... 41
Chapter 12: Supported adapters.................................................................................................. 42
Chapter 13: Minimum requirements for installing and using SupportAssist Enterprise................. 43
Contents
Contents 3