Support Matrix

Recommended OMSA version for
SupportAssist Enterprise
To monitor a server that you have added in SupportAssist Enterprise, the Dell EMC OpenManage Server Administrator (OMSA)
agent must be installed and running on the server.
The recommended version of OMSA may vary depending on the generation of the server and the operating system running
on the server. SupportAssist Enterprise supports the automatic download and installation of OMSA on the operating in the
following sections.
NOTE: SupportAssist Enterprise depends on the OMSA agent for monitoring a server only if you have added the server by
selecting the device type as Server / Hypervisor. PowerEdge servers running iDRAC7 and later can be monitored without
OMSA.
NOTE: For information about the minimum requirements for installing OMSA on a device, see the “Installation
Requirements” section in the OpenManage Server Administrator User's Guide available at https://www.dell.com/
openmanagemanuals.
Microsoft Windows
The following table lists the recommended OMSA version for devices running Windows:
Table 23. Windows operating system and recommended OMSA version
Generation of
PowerEdge server
Operating system running on the device Recommended
OMSA version
15th Windows Server 2019 Standard, Essentials, and Datacenter
● 10.0.1
● 9.5
● 9.4
Windows Server 2016 Standard, Essentials, and Datacenter
● 10.0.1
● 9.5
● 9.4
12th, 13th, and 14th Windows Server 2019 Standard, Essentials, and Datacenter
● 9.5
● 9.4
Windows Server 2016 Standard, Essentials, and Datacenter
● 9.5
● 9.4
Windows Server 2012 Standard, Essentials, and Datacenter 9.2
Windows Server 2012 R2 Standard and Datacenter 9.3
Windows Server Core 2012 9.2
Windows Server Core 2012 R2 9.2
Windows Server Core 2016
● 9.5
● 9.4
Windows Server Core 2019
● 9.5
● 9.4
Windows 2012 Storage Server Standard 9.2
Windows 2012 Storage Server Work Group 9.2
10
Recommended OMSA version for SupportAssist Enterprise 37