Support Matrix
Table Of Contents
- SupportAssist Enterprise Version 2.0.70 Support Matrix
- Contents
- Overview
- SupportAssist Enterprise capabilities available with Dell service contracts
- Supported servers
- Supported Dell EMC PowerEdge servers
- Supported Dell EMC PowerEdge C Series servers
- Supported Dell EMC PowerEdge XE Series servers
- Supported Dell EMC Remote Access Controllers
- Supported Dell EMC XC Series Web-Scale converged appliances
- Supported Dell EMC DSS server
- Supported PowerVault devices
- Supported AX nodes
- Supported hypervisors
- Supported storage devices
- Supported networking devices
- Supported chassis
- Supported management and monitoring software
- Support for OEM devices
- Recommended OMSA version for SupportAssist Enterprise
- Supported operating systems on remote servers
- Supported adapters
- Minimum requirements for installing and using SupportAssist Enterprise
- SupportAssist Enterprise resources
- Contacting Dell EMC
Supported servers
This section provides information about the following supported devices:
● Dell EMC PowerEdge servers
● Dell EMC PowerEdge C Series servers
● Dell EMC Remote Access Controllers
● Dell EMC XC Series Web-Scale converged appliances
● Dell EMC Datacenter Scalable Solutions
● PowerVault devices
Topics:
• Supported Dell EMC PowerEdge servers
• Supported Dell EMC PowerEdge C Series servers
• Supported Dell EMC PowerEdge XE Series servers
• Supported Dell EMC Remote Access Controllers
•
Supported Dell EMC XC Series Web-Scale converged appliances
• Supported Dell EMC DSS server
• Supported PowerVault devices
• Supported AX nodes
Supported Dell EMC PowerEdge servers
The following table lists the supported Dell EMC PowerEdge servers:
NOTE:
Remote monitoring and case creation on 9th, 10th, and 11th generation of PowerEdge servers requires OpenManage
Server Administrator (OMSA) to be installed and running on the server.
Table 2. Supported Dell EMC PowerEdge servers
PowerEdge servers Remote monitoring and
case creation
Automatic collection of
system information
Supported iDRAC firmware
versions
9th generation
R1900 Yes Yes —
R1950 Yes Yes —
R1955 Yes Yes —
R2900 Yes Yes —
R2950 Yes Yes —
R2970 Yes Yes —
R6950 Yes Yes —
R2950 Yes Yes —
10th generation
M600 Yes Yes —
M605 Yes Yes —
M805 Yes Yes —
M905 Yes Yes —
3
8 Supported servers