Release Notes

Table 1. Device types and applicable devices (continued)
Device Type Devices that you can add
NOTE: If SupportAssist Enterprise is installed on a Linux
operating system, adding SCVMM and SAN HQ is not
supported.
Solution XC Web-Scale hyper-converged appliance
Storage Center (SC) / Compellent Storage SC Series solutions
Virtual Machine
• Windows
• Linux
Topics:
• Minimum requirements for installing and using SupportAssist Enterprise
Minimum requirements for installing and using
SupportAssist Enterprise
The following sections describe the minimum hardware, software, and networking requirements for installing and using SupportAssist
Enterprise.
Hardware requirements
The hardware requirements for installing and using SupportAssist Enterprise vary depending on:
• The number of devices you want to monitor
• The SupportAssist Enterprise functionality you want to use by either collection of system information only or both monitoring and
collection of system information
You can install SupportAssist Enterprise on a Virtual Machine (VM) or on a x9xx or later generation PowerEdge server.
NOTE:
For more information on the hardware requirements for installing and using SupportAssist Enterprise, see the
Dell EMC SupportAssist Enterprise Version 2.0.50 User’s Guide at https://www.dell.com/serviceabilitytools.
The following table provides a summary of the minimum hardware requirements on the server where you want to install SupportAssist
Enterprise.
Table 2. Hardware requirements for installing and using SupportAssist Enterprise
Devices Monitoring Collecting System
Information
Processor Installed
memory (RAM)
Hard drive
(free space)
1 No Yes 1 core 4 GB 1 GB
20 Yes Yes 2 cores 4 GB 4 GB
Up to 100 Yes Yes 4 cores 8 GB 12 GB
Up to 300 Yes Yes 4 cores 8 GB 32 GB
Up to 1000 Yes Yes 8 cores 8 GB 60 GB
Up to 4000 Yes Yes 8 cores 16 GB 90 GB
NOTE: You can extend the monitoring and collection capabilities of SupportAssist Enterprise for up to 18,000 devices by
setting up multiple remote collectors.
NOTE: For monitoring more than 100 devices in your environment, it is recommended that you install SupportAssist
Enterprise on server that meets the specified hardware requirements. Periodic collections from more than 100 devices
may result in a high processor or memory utilization on the monitoring server. This high resource utilization may affect
other applications that are running on the monitoring server, if the resources are shared with other applications.
Compatibility 7