Support Matrix
Table Of Contents
- SupportAssist Enterprise Version 2.0.70 Support Matrix
- Contents
- Overview
- SupportAssist Enterprise capabilities available with Dell service contracts
- Supported servers
- Supported Dell EMC PowerEdge servers
- Supported Dell EMC PowerEdge C Series servers
- Supported Dell EMC PowerEdge XE Series servers
- Supported Dell EMC Remote Access Controllers
- Supported Dell EMC XC Series Web-Scale converged appliances
- Supported Dell EMC DSS server
- Supported PowerVault devices
- Supported AX nodes
- Supported hypervisors
- Supported storage devices
- Supported networking devices
- Supported chassis
- Supported management and monitoring software
- Support for OEM devices
- Recommended OMSA version for SupportAssist Enterprise
- Supported operating systems on remote servers
- Adapters and supported systems management consoles
- Minimum requirements for installing and using SupportAssist Enterprise
- SupportAssist Enterprise resources
- Contacting Dell EMC
Table 2. Supported Dell EMC PowerEdge servers
PowerEdge servers Remote monitoring and
case creation
Automatic collection of
system information
Supported iDRAC firmware
versions
15th generation
C6525 Yes Yes
● 3.42.42.42
● 3.43.43.43
● 4.00.00.00
● 4.10.10.10
● 4.20.20.20
● 4.30.30.30
● 4.32.10.00
● 4.32.20.00
● 4.40.00.00
● 4.40.10.00
R6515 Yes Yes
● 3.40.40.40
● 4.00.00.00
● 4.10.10.10
● 4.20.20.20
● 4.32.10.00
● 4.32.20.00
● 4.40.00.00
● 4.40.10.00
R6525 Yes Yes
● 3.42.42.42
● 3.43.43.43
● 4.00.00.00
● 4.10.10.10
● 4.20.20.20
● 4.30.30.30
● 4.32.10.00
● 4.32.20.00
● 4.40.00.00
● 4.40.10.00
R7515 Yes Yes
● 3.40.40.40
● 4.00.00.00
● 4.10.10.10
● 4.20.20.20
● 4.30.30.30
● 4.32.10.00
● 4.32.20.00
● 4.40.00.00
● 4.40.10.00
R7525 Yes Yes
● 4.10.10.10
● 4.20.20.20
● 4.30.30.30
● 4.32.10.00
● 4.32.20.00
● 4.40.00.00
● 4.40.10.00
* Support for this server has been assessed based on SupportAssist Enterprise compatibility with other similar PowerEdge
servers.
Supported servers
15