Support Matrix
Table Of Contents
- SupportAssist Enterprise Version 2.0.70 Support Matrix
- Contents
- Overview
- SupportAssist Enterprise capabilities available with Dell service contracts
- Supported servers
- Supported Dell EMC PowerEdge servers
- Supported Dell EMC PowerEdge C Series servers
- Supported Dell EMC PowerEdge XE Series servers
- Supported Dell EMC Remote Access Controllers
- Supported Dell EMC XC Series Web-Scale converged appliances
- Supported Dell EMC DSS server
- Supported PowerVault devices
- Supported AX nodes
- Supported hypervisors
- Supported storage devices
- Supported networking devices
- Supported chassis
- Supported management and monitoring software
- Support for OEM devices
- Recommended OMSA version for SupportAssist Enterprise
- Supported operating systems on remote servers
- Adapters and supported systems management consoles
- Minimum requirements for installing and using SupportAssist Enterprise
- SupportAssist Enterprise resources
- Contacting Dell EMC
Supported storage devices
This section provides information about the following supported storage devices:
● PS series or EqualLogic
● MD series
● ME series
● SC series or Dell Compellent
● Network Attached Storage (NAS)
Topics:
• Supported PS series or EqualLogic devices
• Supported MD series or PowerVault devices
• Supported ME series devices
• Supported SC series or Dell Compellent devices
• Supported Network Attached Storage (NAS) devices
Supported PS series or EqualLogic devices
The following table lists the supported PS series or EqualLogic devices:
NOTE:
Monitoring of hardware issues is supported only when the EqualLogic devices are inventoried in SupportAssist
Enterprise by using the OpenManage Essentials adapter.
Table 11. Supported PS series or EqualLogic devices
Model Remote
monitoring and
case creation
Automatic
collection
of system
information
Collection
protocol
Ports used Latest supported
firmware version
PS-M4110 Yes Yes SNMPv2, SSH2,
and FTP
161, 22, and 21 10.0.3
PS4000 Yes Yes SNMPv2, SSH2,
and FTP
161, 22, and 21 9.1.9
PS4100* Yes Yes SNMPv2, SSH2,
and FTP
161, 22, and 21 10.0.3
PS4110* Yes Yes SNMPv2, SSH2,
and FTP
161, 22, and 21 10.0.3
PS4210 Yes Yes SNMPv2, SSH2,
and FTP
161, 22, and 21 10.0.3
PS6000* Yes Yes SNMPv2, SSH2,
and FTP
161, 22, and 21 10.0.3
PS6010* Yes Yes SNMPv2, SSH2,
and FTP
161, 22, and 21 10.0.3
PS6100* Yes Yes SNMPv2, SSH2,
and FTP
161, 22, and 21 10.0.3
PS6110* Yes Yes SNMPv2, SSH2,
and FTP
161, 22, and 21 10.0.3
PS6210 Yes Yes SNMPv2, SSH2,
and FTP
161, 22, and 21 10.0.3
5
22 Supported storage devices