Support Matrix

Table 30. Network ports required for discovering devices and collecting system information
Device Protocol for discovery and collection Port
vCenter HTTPS 443
SCVMM WMI 135
XC Series of Web-Scale hyperconverged
appliances
REST and SSH 9440 and 22
Virtual Machine - Windows WMI 135
Virtual Machine - Linux SSH 22
The following table lists the network ports that are required for uploading the collected system information:
Table 31. Network ports required for uploading the collected system information
Source Destination Port
SupportAssist Enterprise SupportAssist Server 443
File Upload Server (FUS)
File Retrieval Service (FRS)
Remote Collector File Upload Server (FUS) 443
File Retrieval Service (FRS)
The following table lists the network ports that are required for adapters:
Table 32. Network ports required for adapters
Source Destination Port
SupportAssist Enterprise OpenManage Essentials adapter 5700 (web socket)
OpenManage Essentials adapter OpenManage Essentials 443
SupportAssist Enterprise System Center Operations Manager
adapter
5700 (web socket)
System Center Operations Manager
adapter
System Center Operations Manager Not applicable (SCOM SDK)
SupportAssist Enterprise OpenManage Enterprise adapter 5700 (web socket)
OpenManage Enterprise adapter OpenManage Enterprise 443
The following table lists the network ports that are required for collecting system information:
Table 33. Network ports on SupportAssist Enterprise for collecting system information
Source Destination Port
Storage SC Series arrays (previously Dell
Compellent)
SupportAssist Enterprise 5701, 5702, 5703, and 5704
Server SupportAssist agent
NOTE: This agent is required only
on 10th generation of Dell EMC
PowerEdge servers or lower.
SupportAssist Enterprise 5701, 5702, 5703, and 5704
Server (In band) SupportAssist Enterprise 5701, 5702, 5703, and 5704
Internet Control Message Protocol (ICMP) must be enabled on the device to perform the following tasks:
● Run a device discovery rule.
● Perform manual or periodic inventory validation.
● Edit an account credential.
48
Minimum requirements for installing and using SupportAssist Enterprise