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ManualsBrandsDell ManualsAnalyticsSupportAssist Enterprise Application 2.x
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Table Of Contents
Enable or disable automatic updates
Enabling automatic updates ensures that SupportAssist Enterprise is automatically updated whenever updates are available.
Prerequisites
You must be logged in to SupportAssist Enterprise with elevated or administrative privileges. See SupportAssist Enterprise user groups on
page 122 and Granting elevated or administrative privileges to users on page 124.
Steps
1. Point to Settings and click Preferences.
The Preferences page is displayed.
2. In Automatically update the following features in SupportAssist Enterprise, select or clear the options that you want to enable
or disable.
3. Click Apply.
Delete a device
Prerequisites
You must be logged in to SupportAssist Enterprise with elevated or administrative privileges. See SupportAssist Enterprise user groups on
page 122 and Granting elevated or administrative privileges to users on page 124.
About this task
You can delete one or more devices from SupportAssist Enterprise, if you do not want to monitor a device or for other reasons.
NOTE:
Deleting a device only removes the device from the SupportAssist Enterprise user interface; it does not affect
the functionality of the device.
NOTE: Devices that are inventoried and added in SupportAssist Enterprise through an adapter cannot be deleted. Those
devices are deleted automatically from SupportAssist Enterprise when either the adapter is deleted or the devices are
removed from the systems management console.
Steps
1. Point to Devices and click View Devices.
The Devices page is displayed.
2. Select the devices that you want to delete.
3. Click Delete.
The Confirm Device Deletion window is displayed.
4. Click Yes.
The devices are deleted from the Devices page.
NOTE:
When a device is deleted, the system information collected from the device is not deleted until the purge
collections task deletes the collected system information. The purge collection task only deletes system information
collections that are 30 days or older and collections that are older than the last 5 collections over the last 30 days.
100 Maintaining SupportAssist Enterprise capability