Users Guide

Table Of Contents
Table 35. Registration (continued)
Field Description
Email address The email address of the primary contact. SupportAssist
Enterprise email notifications are sent to this email address.
Time zone The time zone of the primary contact.
Parts Replacement Preferences for Dell Servers
I want Dell server replacement parts shipped automatically Select this check box if you agree to have Dell EMC contact
your company and send replacement parts.
Primary Shipping Contact
First name The first name of the primary contact who will be responsible
for receiving the dispatched part.
Last name The last name of the primary contact who will be responsible for
receiving the dispatched part.
Phone number The phone number of the primary contact who will be
responsible for receiving the dispatched part.
Email address The email address of the primary contact who will be responsible
for receiving the dispatched part.
Secondary Shipping Contact
First name The first name of the secondary contact who will be responsible
for receiving the dispatched part.
Last name The last name of the secondary contact who will be responsible
for receiving the dispatched part.
Phone number The phone number of the secondary contact who will be
responsible for receiving the dispatched part.
Email address The email address of the secondary contact who will be
responsible for receiving the dispatched part.
Shipping Address
Time Zone The time zone of the primary or secondary contact.
Preferred contact hours The preferred hours when Technical Support can contact the
person who is responsible for receiving the dispatched part, if
there are any issues.
Country / Territory Select the country.
Shipping Address The address where a replacement component must be
dispatched.
City / Town
State / Province / Region
Zip / Postal code
Dispatch Notes Type any specific dispatch related information.
CNPJ
IE
For Brazil only: The CNPJ and IE number of your contact.
I want a technician to replace my parts onsite (if included in
my service plan)
Select this option if you want an onsite technician to replace the
dispatched hardware component.
TechDirect integration
Sign In Click to sign in to your company's TechDirect Administrator
account to get the One-Time Password (OTP).
OTP Enter the OTP to verify your TechDirect account.
SupportAssist Enterprise user interface 167