Users Guide

Table Of Contents
Managing device discovery rules
A device discovery rule enables you to discover and add devices that are present within one or more IP address ranges. Creating a device
discovery rule helps you add multiple devices, and reduces the effort involved in adding each device individually.
Topics:
Create device discovery rule
View the device discovery rule overview pane
Edit device discovery rule
Delete device discovery rule
Run the discovery rule
Create device discovery rule
Prerequisites
You must be logged in to SupportAssist Enterprise with elevated or administrative privileges. See Granting elevated or administrative
privileges to users on page 124.
About this task
By creating a discovery rule, you can discover and add devices based on IP address ranges or hostname. While you create the discovery
rule, you can select a Credential Profile that must be applied to the devices. After creating the device discovery rule, you can run the rule
immediately or based on a schedule to discover devices.
Steps
1. Point to Devices and click Manage Rules for Device Discovery.
The Manage Discovery Rules page is displayed.
2. Click Create Discovery Rule.
The Create Device Discovery Rule window is displayed.
3. Type a name for the discovery rule in the appropriate field.
4. From the Credential profile list, select a Credential Profile that contains the Account Credentials for the device types that are
present within the IP address ranges. To create a credential profile, select Create New Profile and click Create. To enter the profile
details, follow steps 3 to 7 in Create credential profile on page 87.
5. To discover devices by using IP address ranges:
a. Select IP address / range.
b. Type the IP address or IP address range of the devices that you want to discover. To add another IP address range, click Add
another range, and then type the IP address range of the devices.
NOTE:
You can add up to five different IP address ranges in the following formats:
10.34.*.*
10.34.1-10.*
10.34.*.1-10
10.34.1-10.1-10
10.34.1.1/24
NOTE: Ensure that the IP address ranges that you have entered do not overlap with each other.
NOTE: For an IP address entered in Classless-Inter Domain Routing (CIDR) notation, for example 10.34.1.1/24,
the subnet mask entry is not considered.
c. Type the Subnet Mask of the specified IP address range in the appropriate field.
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