Users Guide

The adapter overview pane is displayed.
3. Click Sync now.
Edit adapter
Prerequisites
You must be logged in to SupportAssist Enterprise with elevated or administrative privileges. See Granting elevated or administrative
privileges to users.
About this task
You can edit the details of the adapter to update any of the following:
• Credentials of the server where the adapter is set up
• Inventory frequency
• Credential Profile
• Name
Steps
1. Point to Extensions and click Manage Adapters.
The Adapters page is displayed.
2. Select the adapter that you want to edit and click Edit.
The Edit Adapter window is displayed.
3. Edit the name, user name, and password as required.
4. Change the update inventory frequency and Credential Profile as required.
5. Click Update.
The details of the adapter are updated.
Delete adapter
Prerequisites
You must be logged in to SupportAssist Enterprise with elevated or administrative privileges. See Granting elevated or administrative
privileges to users.
About this task
You can delete an adapter from SupportAssist Enterprise based on your preference.
Deleting an adapter results in the following:
• Removes the adapter from SupportAssist Enterprise user interface
• Removes the devices associated with the adapter
• Uninstalls the adapter application from the server where it was set up
NOTE:
Uninstallation of the OpenManage Enterprise adapter occurs only if all the OpenManage Enterprise adapters
are deleted in SupportAssist Enterprise.
Steps
1. Point to Extensions and click Manage Adapters.
The Adapters page is displayed.
2. Select the adapter you want to delete and click Delete.
The Delete Adapter window is displayed.
3. Click Yes.
Approximate time required to assign Credential Profile
Assigning a Credential Profile may be prolonged depending upon the device types, number of devices, and your network bandwidth.
Using Extensions
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