Release Notes

Install SupportAssist

Prerequisites

• The PC must meet the minimum PC requirements for installing and using SupportAssist. See Minimum PC requirements on page 5.

• You must have administrator rights on the PC.

About this task

By default, SupportAssist is installed on all PCs shipped from the Dell factory. If SupportAssist is not installed on your PC, you can manually

download and install SupportAssist.

Steps

1. Go to www.dell.com/supportassistforpcs.

2. Click Download Now.

The SupportAssistInstaller.exe file is downloaded.

3. Double-click the SupportAssistInstaller.exe file.

The SupportAssist installer package is downloaded, and SupportAssist is automatically installed and a shortcut icon is created on the

desktop.

NOTE: On PCs with operating system build number 16299 or later, the shortcut icon is not created.

4. In the SupportAssist installer window, click Launch.

The SupportAssist user interface is displayed.

12 Install SupportAssist