Setup Guide

ManualsBrandsDell ManualsAnalyticsSupportAssist for Home PCs

1 簡介................................................................................................................................................................4

關於企業用戶端系統專用的 Dell SupportAssist...........................................................................................................4

重要功能............................................................................................................................................................................. 4

SupportAssist 功能與 Dell 服務方案...............................................................................................................................4

2 設定及部署 SupportAssist............................................................................................................................. 7

設定和部署 SupportAssist 的最低需求..........................................................................................................................7

使用 Windows 安裝程式檔部署 SupportAssist.............................................................................................................7

Windows Installer 檔案................................................................................................................................................8

使用 Active Directory 群組原則進行部署...................................................................................................................... 9

建立 Active Directory 管理範本檔案........................................................................................................................ 9

在網域控制器部署 Active Directory 管理員範本檔案..........................................................................................10

使用回應檔案部署 SupportAssist................................................................................................................................. 10

建立回應檔案............................................................................................................................................................. 10

修改回應檔案.............................................................................................................................................................. 11

設定網際網路連線...........................................................................................................................................................12

偏好設定............................................................................................................................................................................12

測試 SupportAssist 連線................................................................................................................................................. 13

3 遷移至 TechDirect 中的 SupportAssist......................................................................................................... 15

從 TechDirect 下載 SupportAssist................................................................................................................................. 15

從 TechDirect 部署 SupportAssist 套裝........................................................................................................................16

4 詞彙表.......................................................................................................................................................... 17