Users Guide

• If your system connects to the Internet through a proxy server, ensure that you have configured the proxy settings in
SupportAssist. See Configure Internet settings on page 10.
10. I switched out from Windows 10 in S mode to Windows 10 Pro, should I install SupportAssist again?
No, you need not install SupportAssist again. When you switch out from Windows 10 in S mode to Windows 10 Pro, SupportAssist for
Windows 10 in S mode is automatically uninstalled and the regular version of SupportAssist is installed. All your information such as
support requests, contact and shipping address, and settings are also saved.
For information about using the regular version of SupportAssist installed on your system, see the SupportAssist for Home PCs User's
Guide available at https://www.dell.com/serviceabilitytools.
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