Users Guide

Getting started with SupportAssist for
Windows 10 in S mode
SupportAssist is preinstalled on your system. You can open SupportAssist by browsing through your applications. Follow the instructions in
this section to create a SupportAssist profile, and configure your SupportAssist settings.
Topics:
• Minimum system requirements
• Change language setting
• Create SupportAssist profile
• Update contact and shipping information
• Use different SupportAssist profile
• System details
• Configure Internet settings
• Scheduled scans
• SupportAssist notifications for Windows 10 in S mode
• Uninstall SupportAssist for Windows 10 in S mode
Minimum system requirements
The following table lists the minimum system requirements for using SupportAssist on systems running Windows 10 in S mode:
Table 2. Minimum system requirements
Particulars Requirements
Software Microsoft .NET Framework 4.5
Web browser Microsoft Edge
Hardware
• Memory (RAM)—2 GB
• Hard drive free space—1 GB
Network Internet connectivity
Ports
• 5700—For opening the SupportAssist user interface
• 9012—For communication with Dell SupportAssist service
The system must be able to connect to the following destinations:
• https://apidp.dell.com
• https://fuslite.dell.com
• https://cs-is.dell.com
• https://techdirect.dell.com/
• https://api.dell.com
• https://downloads.dell.com
• www.dell.com
• http://content.dellsupportcenter.com
System settings Automatic updates in Windows Update page and Microsoft Store must be enabled
Display resolution 1200 x 720
2
Getting started with SupportAssist for Windows 10 in S mode 7